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Can't connect Internet Exp 7 via WiFi

 
SBarbara
Occasional Contributor

Can't connect Internet Exp 7 via WiFi

In a library hotspot with very good signal.
When I click on IS 7 icon to connect to the Internet
getting error message:
Can't connect using HTTP port (80), HTTP port (443) & FTP port (21) due to firewall settings (ports are not open). Even after turning off Windows Firewall (not recommended) it doesn't connect! Ports must be open apparently. Does anyone know how to open these ports?
2 REPLIES 2
Steven Clementi
Honored Contributor

Re: Can't connect Internet Exp 7 via WiFi

Is it a free service?

It might be a "security" feature on the wifi network.. not your pc.

Can you post a screenshot of the message?

Steven
Steven Clementi
HP Master ASE, Storage and Clustering
MCSE (NT 4.0, W2K, W2K3)
VCP (ESX2, Vi3, vSphere4, vSphere5)
RHCE
NPP3 (Nutanix Platform Professional)
Jorge Pinto Leite
Respected Contributor

Re: Can't connect Internet Exp 7 via WiFi

What is your operating system? If Vista, how have you described the network you are connecting to? Private or Public?