Version of MC ServiceGuard

 
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Michelle_58
Occasional Advisor

Version of MC ServiceGuard

Does anyone know which NO. is the minimum version of MC ServiceGuard that is supported by HP UX 11 platforms? Does HPUX support MC ServiceGuard 11.09 or lower now?
8 REPLIES 8
Steven E. Protter
Exalted Contributor

Re: Version of MC ServiceGuard

Relavent info:
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=701118

If you pay, HP will support older versions of ServiceGuard. It just gets unaffordable at a certain point.

The lowest version of SG supported on Itanium is 11.15

SG users usually strongly urges those below 11.14 go get at least to that level with a rolling upgrade.

SEP
Steven E Protter
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melvyn burnard
Honored Contributor
Solution

Re: Version of MC ServiceGuard

Firstly, HP no longer supports SG 11.09.
Secondly, to know which version us relevant to you, You need to specify the OS version, e.g 11.00, 11.11, 11.23

For your infromation, this letter was sent to Serviceguard Customers, explaining what versions are/are not supported, and was updated recently:
http://www.hp.com/softwarereleases/releases-media2/notices/SGSupportLetterdocv4.pdf

HTH
My house is the bank's, my money the wife's, But my opinions belong to me, not HP!
Michelle_58
Occasional Advisor

Re: Version of MC ServiceGuard

Thank you, Steven and Melvyn. The OS version is HP 11.0. Unfortunately I cannot open the link: http://www.hp.com/softwarereleases/releases-media2/notices/SGSupportLetterdocv4.pdf
melvyn burnard
Honored Contributor

Re: Version of MC ServiceGuard

That link is for a PDF document that is on an open URL for users to view.
Do you have an Acrobat Reader installed as this is what is needed.
As for the version of SG, for 11.00 of HP-UX, 11.14 is the current, and only, release now supported for 11.00.
My house is the bank's, my money the wife's, But my opinions belong to me, not HP!
Michelle_58
Occasional Advisor

Re: Version of MC ServiceGuard

When I click the link and try to save it or open it, I got an IE error message that "Internet Explorer cannot download SGSupportLetterdocv4.pdf from wwww.hp.com. Internet Explorer was not able to open this Internet site. The requested site is either unavailable or cannot be found. Please try again later." Acrobat Reader is installed on my system. I tried on different systems, and got the same message.

"Edited to comply with ITRC guidleines."

I really need to show the document to someone.
Geoff Wild
Honored Contributor

Re: Version of MC ServiceGuard

On 11.0 MC/SG 11.14 is highest version.

See:

http://docs.hp.com/en/B3935-90063/ch01s04.html


Rgds...Geoff
Proverbs 3:5,6 Trust in the Lord with all your heart and lean not on your own understanding; in all your ways acknowledge him, and he will make all your paths straight.
Michelle_58
Occasional Advisor

Re: Version of MC ServiceGuard

Thanks to all.
Michelle_58
Occasional Advisor

Re: Version of MC ServiceGuard

Just to close it.