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Getting "The Connection is Untrusted" error in AjaxTrue Client protocol through Vugen .

Occasional Visitor

Getting "The Connection is Untrusted" error in AjaxTrue Client protocol through Vugen .

We are facing the below “This Connection is Untrusted” error while trying to record through the AjaxTrue Client Firefox protocol in Vugen 11.5, but manually the application is launching without this error in Mozilla browser.

 

I have attached the error screenshot.

 

4 REPLIES
HPE Expert

Re: Getting "The Connection is Untrusted" error in AjaxTrue Client protocol through Vugen

Hi,

According to the snapshot this is VuGen 11.0X and not 11.5X.

Can you upgrade and check? is it occur on all sites or just on this specific one?

 

Guy Rosenthal
Network Virtualization PM
Occasional Visitor

Re: Getting "The Connection is Untrusted" error in AjaxTrue Client protocol through Vugen

Yes It was a typo error , its Vugen 11.04 and not 11.5. Please provide a solution for Vugen 11.04. 

Highlighted
HPE Expert

Re: Getting "The Connection is Untrusted" error in AjaxTrue Client protocol through Vugen

Hello

 

Looks like you are still using the old certificates, check this 

 

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

 

the new certificates are here

 

http://support.openview.hp.com/selfsolve/document/KM00211062

 

please double check what certificates you have before do any change, and make sure to make a backup of the exiting ones before remove them

 

regards

 

Acclaimed Contributor [Founder]

Re: Getting "The Connection is Untrusted" error in AjaxTrue Client protocol through Vugen

>It was a typo error

 

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