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Vugen hangs on startup

Occasional Visitor

Vugen hangs on startup



I had forcefully closed the vugen when it stucked and when i restarted the Vugen it shows the blank screen. I had uninstalled the Vugen and again Installed and restarted the system but the same blank page displays.


Please find the attached screenshot for reference.


Vugen Version:- 11.51


Please suggest.




HPE Expert

Re: Vugen hangs on startup

Hi Parameshwar,


It looks related to layouts settings. Please try to reset layouts to their defaults.

Select <Reset to defaults> in the Toolbar Layouts list.

Sergey Kutsos | LoadRunner QA
LoadRunner - Your performance, Our passion!
Honored Contributor

Re: Vugen hangs on startup

I can see recordning new protocol button enabled.


Can you just go ahead and record a script and check if something is stopping you??

HPE Expert

Re: Vugen hangs on startup

You could update to 11.52 and see if that helps.



Mario M.

HP LR/PC Support

If you are customer you can try posting on our internal forums for more personalized support.


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Valued Contributor

Re: Vugen hangs on startup

Navigate to \config folder and delete vugen.ini and wlrun*.ini files

Next time when Vugen is launched, vugen.ini and wlrun*.ini files will be re-created