3CRWER300-73 - DDNS

[More]

Hi all,

I've just upgraded the firmware to version 1.11 dated 8 Sep 09, but still unable to successfully connect to DDNS provider such as Dyndns. I was able to initially connect to NO-IP before the firmware upgrade, but it can't renew automatically. Thinking it was compatibility problems with No-IP, I registered with Dyndns and it's even worse, I can't even succesfully connect. This is the sorethumb of otherwise stable and fast Wireless N router for wireless CCTV.



Hope 3com guys are on this, otherwise I want to return the unit.

This message was edited by More on 9-14-09 @ 10:00 PM

[Publipress]

Same problem with my 3CRWDR300A-73, latest firmware: no connection with DynDNS (I view an "Unexpected DDNS error" in the log), parameters checked and re-checked; at this point I'm sure it's a

firmware bug! Not to say, no support from 3COM...

[nethole]

after the firmware update have you make a factory reset?

system tools - configuration - reset



all configuration will be lost, but after the DDNS work properly

[mvaldes]

Well, I'm not alone....

I've got the same problem with 3CRWDR300A-73

I've updated the firmware to the latest version 1.11.01, but still didn't work

The DDNS is updated ONLY when I reboot the unit.

Resetting to factory default do not solve the problem.



A new firmware update with this bug solved is what we need.

[Techno]

Logged a case with 3com Support, they are definitely aware now and working on this issue, However, it's not just 3Com, My Netgear is also having the same problem.. it's Dyndns changes that caused this :-(

The Tech Man Has Spoken....

[mvaldes]

Yesterday I called 3Com customer support and they sent me a new firmware release (1.11.02)to test and that they will release soon.

Now DDNS is working fine

Thank you 3com

[mvaldes]

@Techno: Are you sure about that ? I had no any problem with other 3Com or Linksys devices that I have at home. I found that DDNS was not updated only by the 3CRWDR300 both with Dyndns and with no-ip services. Anyway now this issue has been solved by 3Com with fw 1.11.02

This message was edited by mvaldes on 10-2-09 @ 1:39 AM

[Techno]

@mvaldes

Hi, yes I am sure, and this morning a Linksys has shown the same issue too.



I have now updated the 3com router to 1.11.02 that was sent to me by support this morning. Looking good so far :-)

You might want to give them a call.



The Tech Man Has Spoken....

This message was edited by Techno on 10-2-09 @ 2:17 AM

[Publipress]

@Techno/mvaldes,

since the latest fw avalaible on 3COM website is still

1.11.01, can you kindly make the newer one available

for the download?



This because tech support on my device is expired (only

30 days from date of purchase!...)



Thanks

[mvaldes]

@Publipress.

I've sent you a PM