3CRWER300-73 got DMZ function problems

[winny6969]

Hi all,

I've just upgraded the firmware to version 1.11.01 dated 8 Sep 09.



I have 1 PC and 1 Notebook. I fix IP for my PC at 192.168.1.100 and my Notebook at 192.168.1.200. Then i went to DMZ page to set my notebook IP in routers. Once i set it completely. I save and restart my router. My notebook can not access any website. It can not use internet anymore. What is the problem?



I contacted to 3Com. But the officer will charge 60USD because it over 30 days of my previous question. However my product still has the warranty it is not over 2 years.



Bad service for 3Com.



Hope 3com guys are on this, otherwise I want to return the unit.

[wz9919_1]

Do you have other VLAN settings? You should connect to computer to the right LAN port.

[winny6969]

Thank you for your helping.



I do not have any VLAN. Most of my configuration is factory default. Just internet and wireless setting that i configed.



Can you use DMZ function on this 3Com model?



Thank you in advance.

[wz9919_1]

Yes, I put one computer in the DMZ without any problem. I can access Internet and other computers can access Internet too. I also tried to setuo two VLAN and DMZ as well. I found that those computer cannot access Internet if I mixed connection to VLAN1 and VLAN2. So that's why I suggest you to connect the right LAN port if you have VLAN.

[winny6969]

Would you mind to send your configuration file that does not set any VLAN to me?



winny_winly@hotmail.com is my email.



I hope you will help me.



Thank you.

[winny6969]

Many thanks for your helping again. When i got your picture, i wonder why my 3com gateway page has some difference from you.



I am sorry to told you that my wireless router model is 3CRWDR300A-73 not 3CRWER300-73 as my posting topic. It is my fault.



However I am very pleasure with your kindness that try to help me.



Thank you again. :)



PS. I have wondered why this forum does not any staffs of 3COM to help your customers. I will not buy 3com product anymore.