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Any chance to obtain a replacement HDD for MSM760 (J9421A)

 
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Occasional Visitor

Any chance to obtain a replacement HDD for MSM760 (J9421A)

Based on the console output, the MSM760 just simply hangs after the boot sequence.

It didn't manage even to get to the lilo prompt.

 

As a test, when the fans are stopped, clicking sound could be heard from the unit.

 

As such, is there a possibility of getting a replacement HDD?

 

Thanks in advance.

2 REPLIES 2
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Regular Advisor

Re: Any chance to obtain a replacement HDD for MSM760 (J9421A)

Call support or create a case on http://itrc.hp.com

Occasional Visitor

Re: Any chance to obtain a replacement HDD for MSM760 (J9421A)

Sadly the carepack coverage for this unit has just expired 2 months ago.

Perhaps that's the reason for some of the wierd errors that we are getting from our APs.

Where they seems to be randomly affecting some of the APs but was tested individually to be perfectly fine.