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11-01-2012 02:56 AM
11-01-2012 02:56 AM
E-MSM430 and MSM710 Authorize error ??
Hello
I have a MSM710 controller, which I want to controlle aE-MSM430 AP, the controller can see the AP, but when I try to Authorize the AP, I get this error "Could not Take The appropriate web action for a device, please retry later",
Detalis from this Diagnostic Information "Diagnostic information
The AP kan not be authenticated by the service controller. This may be due two invalid authentication credentials supplied for the AP. "
AP is an Controlled mode and the provision is set.
Can you help?
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11-01-2012 03:04 AM
11-01-2012 03:04 AM
Re: E-MSM430 and MSM710 Authorize error ??
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11-09-2012 01:39 AM
11-09-2012 01:39 AM
Re: E-MSM430 and MSM710 Authorize error ??
Hi kmbali
What firmware are you running?
HTH,
Arimo
HPE Networking Engineer
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11-09-2012 03:48 AM
11-09-2012 03:48 AM
Re: E-MSM430 and MSM710 Authorize error ??
E-msm430 =
Software version: 5.7.0.2-01-10750
MSM710=
Software version: 5.3.3.83-01-7739-A
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11-19-2012 06:14 AM
11-19-2012 06:14 AM
Re: E-MSM430 and MSM710 Authorize error ??
can you help ?
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11-19-2012 11:47 PM
11-19-2012 11:47 PM
Re: E-MSM430 and MSM710 Authorize error ??
- Tags:
- firmware update
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12-05-2012 08:35 AM
12-05-2012 08:35 AM
Re: E-MSM430 and MSM710 Authorize error ??
@kmbali wrote:E-msm430 =
Software version: 5.7.0.2-01-10750
MSM710=
Software version: 5.3.3.83-01-7739-A
The MSM430 access point requires version 5.5.x or version 5.7.x (or higher) to work properly.
You need to upgrade your controller in order to operate the MSM430 in controlled mode with that controller.
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03-10-2013 06:38 AM
03-10-2013 06:38 AM
Re: E-MSM430 and MSM710 Authorize error ??
i upgraded my msm710 to 5.5.3.0-01-10326 , the MSM310 syncronized already. but the MSM430 taking a lot of process to sync, (validatin, reseting, restoring ) and so on.
keep doing that all the times, didn't end up with syncronized.
it says in the back of MSM430 that the contorller frimware must be running v5.5.2.0 or later. while i'm haveing 5.5.3.0
any idea..
Amr