M and MSM Series

GMS - Adding a controller fails at "Logging out of the service controller" step

 
damien calvert
Occasional Contributor

GMS - Adding a controller fails at "Logging out of the service controller" step

Hi,

 

We're trying to get the Guest Management Software up and running but when adding a controller, it fails at "Logging out of the service controller" step.

 

It then gives the message "Certificates could not be retrieved from the Service Controller. Make sure that the SOAP TCP port settings match on both the Service Centroller and GMS."

 

Any clues?

 

Thanks

 

Damien