M and MSM Series

HP 560 Problem with 5Ghz ac+n & Mac

Occasional Visitor

HP 560 Problem with 5Ghz ac+n & Mac

Hi all,

i have a team with 2 MSM 760 with the newest (but the problem is still longer)

50x MSM 460 (all fine) and 20x HP 560

The Radio settings is still default/Auto Mode

The problem have all our Macbooks (from 13-15") with Yosemite to El Capitan

They works with DFS, 5Ghz on MSM 460 (N-Only) fine but not with 5Ghz (ac & n) on HP 560 i tested it with 10 Macbooks and all of our HP 560 AccessPoints

2.4Ghz works fine on HP 560 also fine.

WPA2/Radius SSID no different an all VSCs


have anybody an idear?

Valued Contributor

Re: HP 560 Problem with 5Ghz ac+n & Mac

There has been couple of instance in the past with MacBooks with AC radios.

First - make sure you are running latest driver on the Macbooks ( i hope mostly its taken care if you are already on the latest version)

Does the Macbook work stably if it is on a non-DFS channel?

Which country code are you using on the AP?

If not set to United States - can you try testing the Radio setting with United States?