M and MSM Series
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Re: HP MSM460

 
jacprata
Occasional Visitor

HP MSM460

I have an MSM460 and I am having recovery problems, I would like the access point .cim.startup file to take the equipment via tftp

2 REPLIES 2
Emil_G
HPE Pro

Re: HP MSM460

Hello, 

The cim.startup files are not available on the official download page. Please contact your local HPE/Aruba support, report the issue of the AP and request a cim.startup file. The AP MSM460 has a life time warranty on the HW.

I am an HPE employee

Accept or Kudo


redcon_floripa
Frequent Visitor

Re: HP MSM460

Hi @Emil_G , what should we do when the local HP phone support(Brazil) say they don't have access to this .startup firmwares anymore and the AP is absolete, so they can't do anything about it? I have two brand new units on the original boxes that can't be used and can't be converted to standalone mode withou the proper .cim.startup file for this model(JL009-60011) MSM430-BR

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