How to Obtain xxx.cim.startup

[Li0n]

Hi,

  I have a MSM325 with no firmware(Recevied like this), i would like to know, what kind of procedure i should follow to obtain the startup file(.cim.startup).

Thanks.

Regards

Li0n44

[Mik-HPN]

Strange that you received it blank. Sorry, I don't have the startup version for the MSM325. If you bought is as per the warranty statement then there should still be warranty on the product. If you stil have warranty I suggest logging a call with HP.

Phone: http://www8.hp.com/us/en/hp-information/summary/ww-contact-us.html

-Select your country, call HP, phone number for Network products.

Web case logging: https://h10145.www1.hp.com/help/help_questions.aspx?l2id=48&SelectedTab=3

-You will need to have an account.

[Li0n]

First of all thanks for the quick answer. The product is always under warranty, but before asking for a RMA, i would like to try firmware restore. I am going to contact HP.

Thanks for all anyway.

Regards

Li0n44