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03-29-2012 12:25 AM - edited 03-29-2012 12:26 AM
03-29-2012 12:25 AM - edited 03-29-2012 12:26 AM
How to Obtain xxx.cim.startup
Hi,
I have a MSM325 with no firmware(Recevied like this), i would like to know, what kind of procedure i should follow to obtain the startup file(.cim.startup).
Thanks.
Regards
Li0n44
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03-29-2012 03:11 AM
03-29-2012 03:11 AM
Re: How to Obtain xxx.cim.startup
Strange that you received it blank. Sorry, I don't have the startup version for the MSM325. If you bought is as per the warranty statement then there should still be warranty on the product. If you stil have warranty I suggest logging a call with HP.
Phone: http://www8.hp.com/us/en/hp-information/summary/ww-contact-us.html
-Select your country, call HP, phone number for Network products.
Web case logging: https://h10145.www1.hp.com/help/help_questions.aspx?l2id=48&SelectedTab=3
-You will need to have an account.
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03-29-2012 05:23 AM
03-29-2012 05:23 AM
Re: How to Obtain xxx.cim.startup
First of all thanks for the quick answer. The product is always under warranty, but before asking for a RMA, i would like to try firmware restore. I am going to contact HP.
Thanks for all anyway.
Regards
Li0n44
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