M and MSM Series
cancel
Showing results for 
Search instead for 
Did you mean: 

Internet Dropping off

 
Highlighted
kiwsuni
Occasional Contributor

Internet Dropping off

we are using the MSM710 series access controller for our wireless and some of our wired connections. but  wireless and wired internet connections are dropping off and coming back on (on, off, on off) around 3- 4 times a day. we would like it to be stable........ what could we do to make it stable so that the connectivity does not drop. what should we check or do. if any information is required let me know.........

 

any suggestions or help would be so great. thanks

2 REPLIES 2
Highlighted
ONVZ
Advisor

Re: Internet Dropping off

What firmware version are you using?

I upgrade to v5.7.03 almost 3 weeks ago.

I got compleints over a week ago the internet connection is slow or even that websites are not accessible.

Have tried to isolate the problem. Certain no other network components play a role in this.

The finger almost certain to point at the wlc (MSM765zl).

However no entries in logging, e.g errors on Internet port.

Highlighted
ONVZ
Advisor

Re: Internet Dropping off

The problem of the WLC sqeezing the internet port throughput to almost a grinding halt, has been solved with the upgrade to v5.7.1.