M and MSM Series

MSM 760 Access controller firmware

 
NickKbeyan
Visitor

MSM 760 Access controller firmware

Hi
I can't get 5.7.5.0 or 6.2.1.1 version to upgrade to 6.6.9.1

4 REPLIES 4
akg7
HPE Pro

Re: MSM 760 Access controller firmware

Hi,
Both are deprecated version.

6.2.1.0 and 6.2.1.2 are available.

https://h10145.www1.hpe.com/downloads/SoftwareReleases.aspx?ProductNumber=J9370A

What is the current software version?

Thanks!
Note: While I am an HPE Employee, all of my comments (whether noted or not), are my own and are not any official representation of the companyAccept or Kudo
NickKbeyan
Visitor

Re: MSM 760 Access controller firmware

Current version is 5.7.1.1
NickKbeyan
Visitor

Re: MSM 760 Access controller firmware

But in download page when I enter the SN of hardware it won't let me download the firmware.
akg7
HPE Pro

Re: MSM 760 Access controller firmware

Hello @NickKbeyan,

Just checked, these versions are locked out for users, you need to log a case with support then they will help you to provide the version. Below is the link to log a case:

https://support.hpe.com/hpesc/public/home/

Thanks!

Note: While I am an HPE Employee, all of my comments (whether noted or not), are my own and are not any official representation of the companyAccept or Kudo