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MSM 760 Certificate errors

 
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SGregory
Occasional Visitor

MSM 760 Certificate errors

Having renewed the certificate for SOAP and RADIUS on our MSM760, we are now getting several SSL errors in the Visitor Management Tool:
initially this:     SSLHandshakeException:Receved Fatal Alart: handshake_failure: no details

After a reboot this:    SSLHandshakeException: sun.security.validatorexception: certificate chaining error: no details

The controller error log records this:   Error accepting SSL connection: faultstring: ssl_error_SSL error:14094416 :ssl routines: SSL3_read_bytes:sslv3 alert certificate unknown, details: ssl_accept() failed in soap_SSL_accept()

It seems there's something wrong with the certificate or how I've installed it, although it was accepted by the controller.

1 REPLY 1
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CraigS1971
Valued Contributor

Re: MSM 760 Certificate errors

Hi SGregory,

Where did you get the new certificate?

Proper CA signed or self signed?

It sounds like an intermediate certificate is missing. (Chaining)