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MSM 760 upgrade from 5.7.3 to 6.x?

 
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gssieg
Occasional Visitor

MSM 760 upgrade from 5.7.3 to 6.x?

Hello all,

I'm reaching out to get some suggestions we are currently on 5.7.3 and have been for quite some time now in the past we had numerous issues with previous versions of software and 5.7.3 has been quite stable so we stuck with it.  However we are finding lately that newer devices are having problems connecting to the guest wireless it seems to be mainly Windows 10 and/or newer iOS devices and while they connect were finding that quite a bit the logon page isn't showing up on it's own and such.  

Anyhow because of this we think it may be time to look at upgrading I was hoping to see what people's thoughts were about the 6.x and should I jump up to 6.6 or should I stop at a particular version.  Thanks in advance for suggestions!

Greg

4 REPLIES 4
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MichaelRicardo
Frequent Advisor

Re: MSM 760 upgrade from 5.7.3 to 6.x?

I would upgrade to HP Mobility Software Maintenance Release V6.5.3.0 .  HP recommend you install Maintenance relase,.

https://h10145.www1.hpe.com/Downloads/SoftwareReleases.aspx?ProductNumber=J9420A&lang=en&cc=us&prodSeriesId=3963981

 

 

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ep3benpa
Occasional Visitor

Re: MSM 760 upgrade from 5.7.3 to 6.x?

Is it alright to do the direct jump from 5.7.3 to 6.5.3 or are there incremental jumps that should be done?

Thanks.

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merminger
Visitor

Re: MSM 760 upgrade from 5.7.3 to 6.x?

You need to upgrade to 6.2.1.1 first.

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ep3benpa
Occasional Visitor

Re: MSM 760 upgrade from 5.7.3 to 6.x?

Thank you Merminger. This morning I took it from 5.7.3 to 5.7.7 then up to 6.2.1.2 then finally up to 6.5.3.0. Everything seems to be happy and I can finally start testing our new HP560 APs.

Thanks for the response.