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Re: MSM 760 with about 198 AP's (MSM 317) - AP's Reboot

 
ClaudioAriel
Occasional Visitor

‎11-23-2012 06:47 AM

‎11-23-2012 06:47 AM

MSM 760 with about 198 AP's (MSM 317) - AP's Reboot

I have an MSM760 controller with about 198 AP's (MSM317) and after the upgrade to the V5.7.0.3 software some of the AP's will start rebooting every three minutes. After some time the AP's give up and show as disconnected on the MSM760. If you go to the POE switches (HP 3600SI) the AP's are connected to and turn off poe then enable the interface and turn on poe the AP will come back up and run for a random period of time.

 

 

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gglater
Regular Advisor

‎12-05-2012 08:03 AM

‎12-05-2012 08:03 AM

Re: MSM 760 with about 198 AP's (MSM 317) - AP's Reboot

@ClaudioAriel wrote:

I have an MSM760 controller with about 198 AP's (MSM317) and after the upgrade to the V5.7.0.3 software some of the AP's will start rebooting every three minutes. After some time the AP's give up and show as disconnected on the MSM760. If you go to the POE switches (HP 3600SI) the AP's are connected to and turn off poe then enable the interface and turn on poe the AP will come back up and run for a random period of time.

 

 

Could you please let me know the support case number for this issue so that I can check on the status?

 

Thank you.

 

 

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