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тАО08-05-2013 07:06 AM
тАО08-05-2013 07:06 AM
MSM430 SOFTWARE DOWNLOAD BLOCKED
Hi.
Congratulations to all participants of this forum.
I want to download of the firmware new version of MSM430, but the HP blocked the download, only allowing to who has contract.
On the page of the site where is the link for download, it has a padlock.
Does anybody know how to do the download?
Thanks
Tomaz
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тАО08-05-2013 09:13 AM
тАО08-05-2013 09:13 AM
Re: MSM430 SOFTWARE DOWNLOAD BLOCKED
Source One Technology, Inc.
HP Partner
MSM 5.7.x deployment guide:
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тАО08-05-2013 10:10 AM
тАО08-05-2013 10:10 AM
Re: MSM430 SOFTWARE DOWNLOAD BLOCKED
Thank you JesseR.
We have several contracts with for HP, Servers, Swtich Core, but now that we have the need to access point update.
We will have to negotiate with for HP.
Thanks.
Good afternoon for you
Tomaz
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тАО08-07-2013 08:52 AM
тАО08-07-2013 08:52 AM
Re: MSM430 SOFTWARE DOWNLOAD BLOCKED
Panco:
The lock only means that you need to login to somewhere to download the FW. Under std wty MSM devices have one year SW entitlement, bug fixes only. So if your AP is less than one year old, you can login to My Networking portal, register the device and download current FW versions from there. After one year you need a contract, and will download the SW from SW support portal, not My Networking.
Note that if you're on controlled environment, the SW entitlement runs according to the controller warranty. Even if your AP is brand new but your controller two years old, the new AP doesn't validate your controller for a current FW version. Of course there are excetions but...
JesseR:
That's really not the way it sho9uld be happening. Please do contact your local HP. The only way things change is if you give feedback, and the best place to give feedback is the local office.
HTH,
Arimo
HPE Networking Engineer
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тАО08-07-2013 11:41 AM
тАО08-07-2013 11:41 AM
Re: MSM430 SOFTWARE DOWNLOAD BLOCKED
Thank you Arimo and friends
The products are in warranty, but I am to talk to the local salesman