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07-12-2010 06:30 AM - last edited on 08-18-2013 07:40 PM by Maiko-I
07-12-2010 06:30 AM - last edited on 08-18-2013 07:40 PM by Maiko-I
MSM710 Firmware
Does anyone know where I can download the firmware?
Thanks in advance.
P.S. This thread has been moved frtom Communications, Wireless (Legacy ITRC forum) to MSM Series. - HP Forum Moderator
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03-02-2013 01:11 AM
03-02-2013 01:11 AM
Re: MSM710 Firmware
You should then be able to get the firmware somewhere in the networking section.
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05-27-2013 08:47 AM
05-27-2013 08:47 AM
Re: MSM710 Firmware
Older thread, but since this question tends to pop up...
MSM720 has a lifetime SW warranty, so the new FW versions can be just downloaded from the device support site.
For other MSMs; a new device has one year SW warranty. So within the first year after purchase date new maintenance releases can be downloaded from My Networking portal after the device is registered. Maintenance release means that for a device running 5.7.x all 5.7-releases are free for one year. SW upgrade to a higher branch (i.e. from 5.7 to 6.x) requires a SW Care Pack.
With SW contract the FW versions are downloaded from a different location. Instructions are at http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c02665350.
HTH,
Arimo
HPE Networking Engineer
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02-09-2014 02:07 AM
02-09-2014 02:07 AM
Re: MSM710 Firmware
How do you actually go about buying a Care Pack?
I just bought a used MSM 710 with FW 5.5.3 and want to update to newer version. The MSM710 itself is from 2010.