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MSM710 with procurve visitor management tool

 
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SScheller
Occasional Contributor

MSM710 with procurve visitor management tool

Hi,
we owned one msm710 with procurve visitor management software.
If we create a user on box direct for login to oure wlan, user login on msm710 login page works realy good.
But if we use the procurve visitor management software to create a tiket, user can´t login to msm710 login page.
The user is created on msm710 over magament software, same as you create it direkt on msm710.
Same settings, nothing wrong.
Both entries, from box direct and from visitor software are equal.

Our msm710 firmware is 5.2.6.
Visitor software release is 5.2.1.

Maybe you have got an idea.
Thanks for help
Bye

 

P.S. This thread has been moved from Communications, Wireless (Legacy ITRC forum) to MSM Series. -HP Forum Moderator

1 REPLY 1
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Michael_Breuer
Esteemed Contributor

Re: MSM710 with procurve visitor management tool

Hi,

did you assign the guest account to the right VSC (setp 2/5) and activated the account (step 3/5)? If this is the case it is worth trying to update to the 5.3 version.
I was using 5.3.1.0_B115 and it was working fine for me.

Cheers,

Michael
Ingentive Networks GmbH