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02-17-2012 04:25 AM
02-17-2012 04:25 AM
MSM720 discovery msm410 Controlled AP
New MSM720 controller cannot discover any MSM 410 AP
I have tried with different AP (same model), but the problem it's the same.
Also adding manually the AP (from the controller) or try to provision directly from the AP, get same result
is it anything that must be enabled just to "see" the controller
MSM720 upgraded to version 5.7.0.2-01-10750
Thx
P
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02-17-2012 04:35 AM
02-17-2012 04:35 AM
Re: MSM720 discovery msm410 Controlled AP
Is this a new install, or are the 410s also new out of the box? Have you read the manual on the different ways a AP can discover a controller?
CCIE Service Provider
MASE Network Infrastructure [2011]
H3CSE
CCNP R&S
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02-17-2012 04:48 AM
02-17-2012 04:48 AM
Re: MSM720 discovery msm410 Controlled AP
New controller and new APs
I've red manuals, try to add APs using different methods, but no way
Any idea?
P
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02-17-2012 04:55 AM
02-17-2012 04:55 AM
Re: MSM720 discovery msm410 Controlled AP
If you connect the Internet port of the controller (on the msm720 i think thats the two on the left) to the same segment as the APs they should be able to do a L2 join. If they are on different subnets you can do L3 joins by either use dhcp option 43 to supply the AP with the IP to the controller or use DNS lookup and create a A record for cnsrv1 that points to the controller.
CCIE Service Provider
MASE Network Infrastructure [2011]
H3CSE
CCNP R&S
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02-17-2012 05:21 AM
02-17-2012 05:21 AM
Re: MSM720 discovery msm410 Controlled AP
The controller has the deafult config: ports 1-4 on vlan 1, port 5,6 on vlan 10.
An Ap is connected to port1 (just for a test)
I only change controller IP to 192.168.1.254 and leaved the AP to 192.168.1.1.
In the provisioning page, I try to use the IP and Dns, but no way
P
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02-17-2012 08:15 AM
02-17-2012 08:15 AM
Re: MSM720 discovery msm410 Controlled AP
I had heard there were some issues with 5.7.0.2 and MSM410s. You might want to call HP Support.
Bob
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04-10-2013 04:00 AM
04-10-2013 04:00 AM
Re: MSM720 discovery msm410 Controlled AP
Not sure if this helps, but if the Access points are assigned a DHCP IP address that's on a different range to the access controler then you will encounter this issue.
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05-27-2013 01:24 AM
05-27-2013 01:24 AM
Re: MSM720 discovery msm410 Controlled AP
I HAVING A PROBLEM WITH THE SAME DEVICES I HAVE 20pcs MSM410 and 4 MSM466-R I CANNOT CONNECT TO THE CONTROLLER MSM720 CAN U GIVE ME IDEA HOW DO I SOLVE MY PROBLEM I HAVE 30 AP LICENCE ALREADY BUT UNTIL NOW STILL NOT WORKING .
THANKS
JOS
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05-27-2013 05:15 AM
05-27-2013 05:15 AM
Re: MSM720 discovery msm410 Controlled AP
1. Enable global DHCP server on the controller
2. Set the AP to factory default settings:
a) Press RESET and keep it down
b) All LEDs will turn on
c) All LEDs will turn off
d) all LEDs will start blinking slowly
e) On the third slow blink release Reset
3. Connect AP directly to the controller port 1 (of course you need to power it up somehow)
Does this work?
HTH,
Arimo
HPE Networking Engineer
Hewlett Packard Enterprise International
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