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MSM720 reboots once an hour

 
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Eslovs_Kommun
Occasional Advisor

MSM720 reboots once an hour

I´ve got a MSM 720 with 10 MSM460 AP´s.

 

The enviroment have been up and running for a while (about 2 years). The last 3 ap´s were added in february 2015.
We have updated the MSM720 to the latest FW  6.5.0.1, we thought that we had fw problem.

 

At least for the last 3 weeks the controller have been rebooting once an hour.

We took down the controller and started it with just a computer connected to it, no ap´s or anything else. The controller stayd up for more than that hour.

 

Why is the controller rebooting?

4 REPLIES 4
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AmishWiFiGuy
Occasional Visitor

Re: MSM720 reboots once an hour

I am having the same issue with a 760 on 6.4.1.0.  Reboots every hour on the hour.  But with nothing plugged in to it, it does not reboot.

 

Anyone??  Buehler?  Buehler?

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smcvay
Occasional Visitor

Re: MSM720 reboots once an hour

We have a customer who is very upset that the controller on their site keeps rebooting.  Would greatly appreciate some attention from HP on this issue.

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RamKrish
Valued Contributor

Re: MSM720 reboots once an hour

Hi

 

Have you opened a support case?

Regards
Ram
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Eslovs_Kommun
Occasional Advisor

Re: MSM720 reboots once an hour

Sorry for not posting, had forgotten about this.

I ended up going back to an (much) earlier FW. I hade no more time to dig in to this and it was needed to be operative.

Mayby i will update some day.