M and MSM Series

MSM730 accountig problem

Frequent Advisor

MSM730 accountig problem


I have a MSM730 controller and I have some problems with the account request.

I use a radius to authentication and I use EAP TTLS method. I put in access-accept message the attribute Chargeable-User-Identity and I have enabled the Request RADIUS CUI option in the VSC.

In some case I receive and log in radius accounting request message with correct chargeable user identity but in other case the field is empty.

Have anyone experienced the same problem? It is a controller problem?

The wireless signal isn't very good in my scenario and I have frequent disconnections of the client.