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MSM730 accounting problem

Frequent Advisor

MSM730 accounting problem


I have a MSM730 controller and some APs that work in cotroller mode. I use the eap ttls authentication with a radiator server for authenticate users and I have enable the accounting in my VSC. The problem is that I receive a start accounting message when a user authenticate himself but I don't receive a stop when he goes offline. I receive a stop only immediately before a start when he re-authenticate himself.

I suppose that the problem concern the type of authentication because the controller maybe don't know the identity of the users. If I use an html authentication the accounting works.
I don't know if it is important but I'm using the controller in dhcp relay mode.

What can I do? There is a configuration option for solve my problem?



P.S. This thread has been moved from Communications, Wireless (Legacy ITRC forum) to MSM Series. -HP Forum Moderator

Frequent Advisor

Re: MSM730 accounting problem

It was only a radiator problem.
Problem solved.