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тАО11-20-2015 02:01 AM
тАО11-20-2015 02:01 AM
MSM760 Log Help
We have had various issues with our wifi which is an msm760 with approximately 150 AP's, (HP560, MSM460 primarily)
We an SSID with Radius enabled but sometimes users just cannot connect or if they are connected they sometimes get kicked off and then struggle to reconnect. The signal stregth is good in all areas.
I looked at the logs from the MSM760 and there are an awful lot of entries (1000's) as below at a rate of 10+ a second.
The ip/id/port are different for each entry.
Discarding RADIUS Accounting Request (id='36') from RADIUS Client (ip-address='169.254.0.60',port='32880') because of missing username. (Check your RADIUS Secret configuration.)
Does anybody know what may be causing the issue.
Thanks in advance if anybody can offer any assistance.
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тАО11-20-2015 03:56 AM
тАО11-20-2015 03:56 AM
Re: MSM760 Log Help
Whole log might help to see what other relevant logs along with this accounting messages.
Who is the Radius server? (Microsoft NPS ? or other?)
Do you really need to use Accounting? is Radius accounting configured properly?
May be a wired trace on your radius server might help to see what kind of radius replies going to the controller.
Do you have a screen snap of your VSC settings?
Ram
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тАО01-03-2016 11:54 PM
тАО01-03-2016 11:54 PM
Re: MSM760 Log Help
Hello PaulC1,
do you found a solution for this problem? I get the same type of error every 5 sec. on the MSM760. It happened after an update on firmware 6.6.2.0-22792. We don't use RADIUS Accounting but authenticate through RADIUS against OpenLDAP.
Thank you!
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тАО01-06-2016 07:38 AM
тАО01-06-2016 07:38 AM
Re: MSM760 Log Help
The error suggest the wrong key used between wireless controller and radius-server.
When the the controller can't authenticate against the radius, it can't see if the username excists or not. Hence the error about the username.
Please check is the keys are correct on your controller AND radius server
See screenshots attached.
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тАО01-19-2016 08:46 AM
тАО01-19-2016 08:46 AM
Re: MSM760 Log Help
I have a customer with the same error under 6.6.2:
iprulesmgr: Discarding RADIUS Accounting Request (id='99') from RADIUS Client (ip-address='169.254.0.59',port='34006') because of missing username. (Check your RADIUS Secret configuration.)
Was setting the correct key between the radius server and the controller the answer?
Thanks,
RO
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тАО01-20-2016 06:39 AM
тАО01-20-2016 06:39 AM
Re: MSM760 Log Help
We're having the same problem, also 6.6.2. Setting the "correct" key isn't the awnser in our case.
To make it more fun, the Radius accounting to our Windows NPS/Radius server is working perfectly, even though we get these messages. We don't have any other Radius connections to/from the MSM controller.
When rebooting the messages dissapear for a few minutes, but sadly return if they never have left.
We're lacking the know-how to find what (or who) is causing these messages, looking at one of the many logs doesn't reveal us much.
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тАО03-14-2016 01:31 PM
тАО03-14-2016 01:31 PM
Re: MSM760 Log Help
We are haveing the same in out Logfiles:
iprulesmgr: Discarding RADIUS Accounting Request (id='218') from RADIUS Client (ip-address='169.254.0.50',port='36226') because of missing username. (Check your RADIUS Secret configuration.)
Has anyone a solution or some info on that issue?
KindRegards
Martin
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тАО03-15-2016 01:13 AM - edited тАО03-15-2016 01:15 AM
тАО03-15-2016 01:13 AM - edited тАО03-15-2016 01:15 AM
Re: MSM760 Log Help
Hi Paul and Martin,
Run your radius server in debug mode and write the output to a file.
Check that the username and password are reaching the radius server correctly.
The command may look like this depending on the OS and radius server:
/usr/sbin/radiusd -d /usr/local/pf/raddb/ -X -xx | tee radius_debug.log
Search for something like this: (rdomingo + P@ssw0rd)
Thu Feb 25 08:19:05 2016 : Info: performing user authorization for rdomingo
Thu Feb 25 08:19:05 2016 : Info: <------>expand: (uid=%{User-Name}) -> (uid=rdomingo)
Thu Feb 25 08:19:05 2016 : Info: <------>expand: o=csir -> o=csir
Thu Feb 25 08:19:05 2016 : Debug: ldap_get_conn: Checking Id: 0
Thu Feb 25 08:19:05 2016 : Debug: ldap_get_conn: Got Id: 0
Thu Feb 25 08:19:05 2016 : Debug: performing search in o=csir, with filter (uid=rdomingo)
Thu Feb 25 08:19:05 2016 : Info: Added the eDirectory password P@ssw0rd in check items as Cleartext-Password
You can also search for messages regarding incorrect authentication from clients ie MSM controller ip address.
Regards,
Craig.
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тАО03-16-2016 09:04 AM
тАО03-16-2016 09:04 AM
Re: MSM760 Log Help
Hi Craig!
Thanks for your Reply.
I looked into the radiusserver Logs, but didn't help me. I didn't find there any specifc Radius Audit Requests.
One interesting thing is the originating IP adress of the failed Radius-Requests. These are all 169.254.x.x adresses. Why does the MSM have/use them?? We are running a Teaming Setup with two MSMs and the faild Radiusrequests are only reported on one of the systems. The MSMs are on the Same Subnet.
Kind Regards
Martin
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тАО03-17-2016 12:16 AM
тАО03-17-2016 12:16 AM
Re: MSM760 Log Help
Hi Martin,
The APIPA addresses (169.254.x) are normally a DHCP problem.
Do you use DHCP for your APs or controllers?
Check that your controllers have valid static ip address and also check the AP ip addresses.
Regards,
Craig.