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MSM760 and MSM310 wireless connectivity problems

 
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edwardv
Occasional Advisor

MSM760 and MSM310 wireless connectivity problems

Hi,

 

In a basic configuration with wpa2 static keys a client which is connected to the wireless network looses IP connectivity to the wireless network. The client is still connected but no ip connectivity, after windows xp repair adapter or reboot the client all is working again. The controller is running the latest firmware 5.5.2.1

 

I hope somebody can help.

 

Regards,

 

 

Edward

 

Access Point eventlog from the msm760 controller:

Aug 11 18:15:27 err         iwtest       <ap serial> cmd=143 rc=296
Aug 11 18:15:27 err         iwtest       <ap serial> WIRELESS_get_private_int(wvlan0) cfgerr:(95) syserr:(Operation not supported)
Aug 11 18:15:27 err         iwtest       <ap serial> cmd=136 rc=296
Aug 11 18:15:27 err         iwtest       <ap serial> WIRELESS_get_private_int(wvlan0) cfgerr:(95) syserr:(Operation not supported)
Aug 11 18:13:46 err         iwtest       <ap serial> cmd=143 rc=296
Aug 11 18:13:46 err         iwtest       <ap serial> WIRELESS_get_private_int(wvlan0) cfgerr:(95) syserr:(Operation not supported)
Aug 11 18:13:46 err         iwtest       <ap serial> cmd=136 rc=296
Aug 11 18:13:46 err         iwtest       <ap serial> WIRELESS_get_private_int(wvlan0) cfgerr:(95) syserr:(Operation not supported)

3 REPLIES 3
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Arimo
Respected Contributor

Re: MSM760 and MSM310 wireless connectivity problems

Hi Edward

 

Did this previously work? If yes, what happened?


HTH,

Arimo
HPE Networking Engineer
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edwardv
Occasional Advisor

Re: MSM760 and MSM310 wireless connectivity problems

Hi Arimo,

 

It seems like the issue is since the beginning, Windows XP Embedded thinclients (Wyse thinbooks model X90LW) are having these issues. When connected to citrix during normal work the issue can occur after a couple of hours but when displaying a movie the issue will occur after aprox 20-30 minutes.

We did testing with the older firmware and when connected to the same access point my hp 6710b notebook with windows 7 keeps connectivity even when the Windows XP Embedded thinclient is having these issues. When connecting the thinclient with an other brand wifi access point there are no issues.

 

Regards,

 

Edward

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edwardv
Occasional Advisor
Solution

Re: MSM760 and MSM310 wireless connectivity problems

My solution was disable the option "Enable WMM advertising"