MSM765 is gone ?

[bentschi]

Have two 8212zl, each with a MSM765 Controller. After installing licence on both controller as decribed in the manuals till to the command boot product.... after rebooting.

show  services on the swtich. no msm controller available on one of the switches.

all LED's are green. Reboot swtich --> same issue

pull out the msm --> wait 1 min --> inserted again. --> same issue.

Is my problem releated to a license issue ?

the second msm works great..

Call HP ?

regards

[Scutt14]

Hi,

What does "show modules" display?

[Arimo]

Hi

What does command "show services" on the switch CLI produce? When you created the activation license key in the portal, did you choose something from the drop-down list?

[bentschi]

Hi,

the show services

show only the service module

E  1  Services  zl module

instead of

E  1  Services  zl module

E  2  HP Procurve MSM 765zl Int Ctrl

but the interface ports for the msm controller are shown as up.

[Arimo]

Hi Thomas

Check the license in the portal. If you have activation licenses for two MSM controllers, try to re-apply the license. If that doesn't work, it's time to call support indeed.

[Blochster]

Hi Thomas

This is a show modules i a 5406 with tree MSM installed, they are placed in D,E,F

---- -------------------------------------- -------------- -------- ----- ---

A HP J9534A 24p Gig-T PoE+ v2 zl Module SG1307R2TV Up YES 2 

B HP J9537A 24p SFP v2 zl Module SG1257V026 Up YES 2
D HP J9154A Services zl Module SG135GG04G Up NO 1
E HP J9154A Services zl Module SG132GG01Y Up NO 1
F HP J9154A Services zl Module SG135GG02Y Up NO 1

After installing the license, did yoy boot product

Regards

Jorgen

[bentschi]

Hi,

i just reinstalled the new license-key --> same issue

Guys, thanks all for ideas.

regards

[bentschi]

Hi,

Problem solved, i was wundered about the different prompts on services x 1 module.

the available commands were different to..

so, i reinstalled the os (from image on flash card). it thakes a few minutes

reboot the product...

everythings back online.

regards