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MSM765 is gone ?

 
Highlighted
bentschi
Advisor

MSM765 is gone ?

Have two 8212zl, each with a MSM765 Controller. After installing licence on both controller as decribed in the manuals till to the command boot product.... after rebooting.

 

show  services on the swtich. no msm controller available on one of the switches.

 

all LED's are green. Reboot swtich --> same issue

pull out the msm --> wait 1 min --> inserted again. --> same issue.

 

Is my problem releated to a license issue ?

 

the second msm works great..

 

Call HP ?

 

regards

7 REPLIES 7
Highlighted
Scutt14
Occasional Advisor

Re: MSM765 is gone ?

Hi,

 

What does "show modules" display?

Highlighted
Arimo
Respected Contributor

Re: MSM765 is gone ?

Hi

 

What does command "show services" on the switch CLI produce? When you created the activation license key in the portal, did you choose something from the drop-down list?


HTH,

Arimo
HPE Networking Engineer
Highlighted
bentschi
Advisor

Re: MSM765 is gone ?

Hi,

 

the show services

 

show only the service module

E  1  Services  zl module

 

instead of

 

E  1  Services  zl module

E  2  HP Procurve MSM 765zl Int Ctrl

 

but the interface ports for the msm controller are shown as up.

 

Highlighted
Arimo
Respected Contributor

Re: MSM765 is gone ?

Hi Thomas

 

Check the license in the portal. If you have activation licenses for two MSM controllers, try to re-apply the license. If that doesn't work, it's time to call support indeed.

   


HTH,

Arimo
HPE Networking Engineer
Highlighted
Blochster
Occasional Visitor

Re: MSM765 is gone ?

Hi Thomas

 

This is a show modules i a 5406 with tree MSM installed, they are placed in D,E,F

 

---- -------------------------------------- -------------- -------- ----- ---

A HP J9534A 24p Gig-T PoE+ v2 zl Module SG1307R2TV Up YES 2 

B HP J9537A 24p SFP v2 zl Module SG1257V026 Up YES 2
D HP J9154A Services zl Module SG135GG04G Up NO 1
E HP J9154A Services zl Module SG132GG01Y Up NO 1
F HP J9154A Services zl Module SG135GG02Y Up NO 1

 

After installing the license, did yoy boot product

 

Regards

 

Jorgen

Highlighted
bentschi
Advisor

Re: MSM765 is gone ?

Hi,

 

i just reinstalled the new license-key --> same issue

 

Guys, thanks all for ideas.

 

regards

Highlighted
bentschi
Advisor

Re: MSM765 is gone ?

Hi,

 

Problem solved, i was wundered about the different prompts on services x 1 module.

the available commands were different to..

 

so, i reinstalled the os (from image on flash card). it thakes a few minutes

 

reboot the product...

 

everythings back online.

 

regards