M and MSM Series

MSM765 team CPU high problem

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Occasional Advisor

MSM765 team CPU high problem

It started with that i wondered why the dashboard didn´t show how many clients that were connected to our team between 8 am and 2 pm.
I went in to the controller and checked the cpu usage and it showed a very high cpu usage 97-99% /minute
The network is on it´s highest usage att this time.
5 msm765 in team.
700+ accesspoints, MSM422 and MSM460
7 SSid, 1 ssid that got about 2700 users.
Total users: about 3800-3970 weekdays between 8 am - 2 pm.

We got complaints about it´s somtimes hard to connect with appleproducts (they use raduius)

When i dig more into this i see, in the system log at controller 1, several :

warn	monitord: KEEP ALIVE failure on <RRDSAMPLER>, restart process if running

 We use rrm and it´s schedueled to run once a week (sunday 3 am)

All traffic goes over vlans directly from the AP.

Anybody got any suggestion on what can bee wrong?

Respected Contributor

Re: MSM765 team CPU high problem

If you haven't already done so, please contact support. Please mention that I specifically advised you to call.  


HPE Networking Engineer