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MSM765

 
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Andreas Papamihael
Occasional Contributor

MSM765

Hi,

 

I am running 5.7.2.0-12736 firmware on an MSM765 controller.

 

Lately i have been getting the following error every few seconds:

 

May  7 10:59:33 warni monitord Unexpected termination for process 'webauth' [pid 12039, up for 2 sec(s)] May  7 10:59:29 warni monitord Unexpected termination for process 'webauth' [pid 11885, up for 3 sec(s)] May  7 10:59:25 warni monitord Unexpected termination for process 'webauth' [pid 11811, up for 2 sec(s)] May  7 10:59:21 warni monitord Unexpected termination for process 'webauth' [pid 11685, up for 2 sec(s)] May  7 10:59:18 warni monitord Unexpected termination for process 'webauth' [pid 11522, up for 2 sec(s)] May  7 10:59:13 warni monitord Unexpected termination for process 'webauth' [pid 11437, up for 2 sec(s)] May  7 10:59:10 warni monitord Unexpected termination for process 'webauth' [pid 11343, up for 2 sec(s)] May  7 10:59:06 warni monitord Unexpected termination for process 'webauth' [pid 11157, up for 2 sec(s)] May  7 10:59:02 warni monitord Unexpected termination for process 'webauth' [pid 11091, up for 3 sec(s)] May  7 10:58:58 warni monitord Unexpected termination for process 'webauth' [pid 11000, up for 2 sec(s)] May  7 10:58:54 warni monitord Unexpected termination for process 'webauth' [pid 10844, up for 2 sec(s)] May  7 10:58:50 warni monitord Unexpected termination for process 'webauth' [pid 10756, up for 2 sec(s)] May  7 10:58:47 warni monitord Unexpected termination for process 'webauth' [pid 10655, up for 2 sec(s)] May  7 10:58:43 warni monitord

Unexpected termination for process 'webauth' [pid 10528, up for 2 sec(s)]

 

The users are not being redirected to the login portal. Any ideas?

4 REPLIES 4
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technical departement
Occasional Visitor

Re: MSM765

Hi there,

 

I have exactly the same problem, do you know already what the problem is?

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bassmandan
Occasional Contributor

Re: MSM765

I am also having this problem, does anyone have a solution??

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MSMenthousiast
Frequent Advisor

Re: MSM765

Hi

 

can you provide the system log so we can get more info?

 

also, what is your VSC configuration ? Access-Control?

 

How many users do you usually have?

 

thanks

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Arimo
Respected Contributor

Re: MSM765

If the controller is still entitled for SW support and upgrades (i.e. less than one year old or has a SW support contract, or is purchased on or after Aug 1 2013) I'd start by contacting support and ask for 5.7.3-Sr2. 5.7.2.0 isn't something I'd recommend for a stable environment.

 

If the problem is still present with that, you can gather from the controller config file, filtered and unfiltered logs and sysinfo.bin for support.


HTH,

Arimo
HPE Networking Engineer