M and MSM Series
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Replace this MSM720 at next available downtime

 
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Jaap Hoetmer
Advisor

Replace this MSM720 at next available downtime

Hi there

My MSM720 shows this message at the home page:

 

Replace this MSM720 at next available downtime.

 

What would be the reason that this message is displayed? Why does the device need replacing? If so, how do I go about getting it replaced?

 

Thanks

Jaap

2 REPLIES 2
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Richard Litchfield
Respected Contributor

Re: Replace this MSM720 at next available downtime

Log a call with HP, and a replacement will be sent out the next business day.

 

You can log a call through the mynetworking page (log in with your HP passport), or ring HP on the local toll-free number.

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Jaap Hoetmer
Advisor

Re: Replace this MSM720 at next available downtime

Thanks, Richard, will do.