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08-10-2014 10:00 AM
08-10-2014 10:00 AM
Team Member Won't Sync After Firmware Upgrade to 6.4.0.0
We have 2 MSM 760s that have been teamed for over a year. Last night I upgraded the firmware to 6.4. The team manager and all the APs synced no problem, but the second MSM 760 controller is cycling between Updating Configuration and Resetting Configuration.
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08-12-2014 01:53 PM
08-12-2014 01:53 PM
Re: Team Member Won't Sync After Firmware Upgrade to 6.4.0.0
There's probaly a configuration error. Since version 6.4, HP changed some things making it very sensitive for some configuration options. You'd better open a case so HP can pinpoint the issue.
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09-15-2014 08:07 AM
09-15-2014 08:07 AM
Re: Team Member Won't Sync After Firmware Upgrade to 6.4.0.0
I am experiecing the same behavior, I have a pair of msm765 controllers. I am currently at 6.4.0.0.
Were you able to resolve this issue? Its still down for me and I have 13 access points down with it. I created a case but their suggestions was to download and install 6.4.1.0.
I read the release notes and I just dont see how this update will fix it? I plan on updating the controllers tonight but if there is anything at all that you could share, I would really appreciate it.
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09-16-2014 06:37 AM
09-16-2014 06:37 AM
Re: Team Member Won't Sync After Firmware Upgrade to 6.4.0.0
I´ve seen the same issue in 6.4, caused by an apostrophe in the AP location field. It was fixed in 6.4.1.0.
Release notes are available here:
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10-08-2014 09:28 PM
10-08-2014 09:28 PM
Re: Team Member Won't Sync After Firmware Upgrade to 6.4.0.0
You upgraded from which version ?