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all msm410 lost

 
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Occasional Visitor

all msm410 lost

My access controller doesnt display any of my APs any more, just like they never existed.

I tried deleting them from the AC interface, unplug and re-discover but there is absolutely nothing going on.

The APs green lights are blinking, but disheartingly rythmical.

I suspect this may have to do with an electric fault occuring in the building, but then again my switch is fine and nothing else is affected.

Suggestions?
3 REPLIES 3
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Honored Contributor

Re: all msm410 lost

your access controller and MSM 410 access point device have different software version

please check msm controller and msm410 access point software version
cenk

Trusted Contributor

Re: all msm410 lost

See also the following discussion thread: http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1448444

You should contact support to make sure you have the proper SW that works with the latest MSM410s and MSM710 controllers.
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Trusted Contributor

Re: all msm410 lost

And also this thread: http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1439349

You need to have the latest SW (5.3.6) to likely fix this issue.