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EVA VCS Upgrade

 
Coupster
Occasional Visitor

EVA VCS Upgrade

We have a EVA5000 coming out of warranty and we would like to support this unit ourselves
(Being HP hardware support).
I believe we are unable to do the VCS and drive updates, because HP do this themselves..
As a company who has the required HP certifications required to look after such kit, why do we have to rely on HP.
What do we need as a company to support this product fully.....
1 REPLY 1
Uwe Zessin
Honored Contributor

Re: EVA VCS Upgrade

Did you ask them? Anybody outside HP cannot really answer that question for them and I guess you won't get an answer from any employee here.
.