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EVA4400 - Disks not mounting on Reboot

 
David Grierson
Occasional Visitor

EVA4400 - Disks not mounting on Reboot

We had an SMS rollout to our SQL Blade Servers on the EVA4400 that rebooted all servers at the same time. When the servers started up the mounted disks could not be detected.

E.g. initerrlog: Could not open error log file 'C:\mnt\SQL_System_01_S28\MSSQL10.MSSQLSERVER\MSSQL\Log\ERRORLOG'. Operating system error = 3(failed to retrieve text for this error. Reason: 1815).

As a result the MSSQL service could not start and although the servers were up, they were not on-line. We had to reboot the servers a second time and they started up without issue.

Has anyone experienced this problem before and know of a cause/solution? I have not been able to recreate the problem.