- Community Home
- >
- Storage
- >
- Entry Storage Systems
- >
- MSA Storage
- >
- Re: Firmware downloads P2000 G3 and MSA 2040
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-11-2018 06:43 AM
05-11-2018 06:43 AM
Hi guys,
I'm running into a bit of a problem with downloading the latest firmware for our P2000 G3 and MSA 2040 storage devices. In the past I could download them very easy from the product support site.
Unfortunately you need to login with your HP Passport account with the device support contracts attached. This is a problem since our support contracts are outsourced to a 3rd party company.
Since they cannot deliver the firmware and I don't have the actual HP carepack support contract info I'm not able to download the latest versions of firmware to keep my devices up-to-date.
Can anyone help me out in finding a way to be able to download the firmware in a different way?
Hope you can help.
Cheers, Quintijn
Solved! Go to Solution.
- Tags:
- firmware update
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-11-2018 08:29 AM
05-11-2018 08:29 AM
Re: Firmware downloads P2000 G3 and MSA 2040
Hello Quintijn,
Most of HPEs firmware and software is moving to the Entitlement process where you will be required to have a HPE Passport to access downloads. In a case like yours, the 3rd party company who is handling your support contract is the one who will be able to supply you with the firmware downloads you require.
Just as an FYI you can refer to the following page for the latest information about current firmware for the MSA arrays: https://h41111.www4.hpe.com/storage/msafirmware.html
Hopefully this will help you to know the latest firmware to request from your 3rd party supplier.
Cheers,
Shawn
I work for HPE
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-11-2018 08:30 AM
05-11-2018 08:30 AM
SolutionHPE stopped providing firmware free of cost for his devices..........anyone can get the firmware through proper support contract only..........there is no other alternative possible
Hope this helps!
Regards
Subhajit
If you feel this was helpful please click the KUDOS! thumb below!
***********************************************************************************
I work for HPE
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-14-2018 11:29 PM
05-14-2018 11:29 PM
Re: Firmware downloads P2000 G3 and MSA 2040
Thank you both! I was already affraid this was the case. I contacted the supplier once more and hope they are willing to help.