HP MSA1040 initiator

[siyam]

There is an issue with the HP MSA 1040 which is causing the virtual machines to lose their storage and configurations file and they won't boot.

How do I go about resolving this issue?

[sbhat09]

@siyam,

Were there any changes, upgrades or admin activities since then the issue started?

Is that frequently happening? Can you please provide more details of the issue?

Regards,
Srinivas Bhat

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[ArunKKR · Accepted solution]

Hi,

You could start with by uploading logs to MSA health check web link to confirm whether there are any underlying hardware issues:

https://msa.ext.hpe.com/

Check whether you see any errors in MSA event logs.

Please share more details about the issue.

ex: Connectivity type- Direct /Switch , FC/SAS/iscsi, Host server OS version, Does the restart of server or MSA controllers help resolve the issue?