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HP OpenView Stor Mirror Server 1 LTU Activation?

 
Peter Uhu
Occasional Contributor

HP OpenView Stor Mirror Server 1 LTU Activation?

Hi,

we have purchased 4x HP OpenView Stor Mirror Server 1 LTU for one of our customers, which already has 1 License of this in use.
Unfortunately all he received this time is a letter by HP with support numbers in Europe (we are in Germany)and one 1-800 number in the US where you need a SAID and a little book with the part number on it.
Our problem is:
How is the customer suppost to activate/install the licenses without an activation key or some kind of serial to install it?

Thx in advance.
How is the cu