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тАО07-20-2015 12:41 AM
тАО07-20-2015 12:41 AM
HP Storage
Hi Guys,
How to fix this issue, I check all my HDD on storage the status is OK.
Health: Degraded
Health Reason: A subcomponents of this components is unhealty
please help
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тАО07-20-2015 03:12 AM
тАО07-20-2015 03:12 AM
Re: HP Storage
HP has multiple storage under it's Storage Portfolio, which storage are you referring to?
Is it HP MSA are you referring to?
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тАО07-20-2015 04:01 AM
тАО07-20-2015 04:01 AM
Re: HP Storage
yes it is HP-MSA-2000-G3 please help me to fix this issue.
Thanks
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тАО07-20-2015 05:59 AM
тАО07-20-2015 05:59 AM
Re: HP Storage
Check the system from SMU (follow the marks) or do "show system" from CLI.
Hope this helps!
Regards
Torsten.
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those who understand binary, and those who don't.
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тАО07-20-2015 09:34 PM
тАО07-20-2015 09:34 PM
Re: HP Storage
Hi Where I can find that one? sorry I'm new here in MSA-2000
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тАО07-20-2015 10:43 PM
тАО07-20-2015 10:43 PM
Re: HP Storage
ssh to the array and do "show system".
Hope this helps!
Regards
Torsten.
__________________________________________________
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those who understand binary, and those who don't.
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тАО07-20-2015 10:58 PM
тАО07-20-2015 10:58 PM
Re: HP Storage
Hi torsten please check my upload picture. its a hardware problem?
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тАО07-20-2015 11:05 PM
тАО07-20-2015 11:05 PM
Re: HP Storage
Both compact flash cards (part of the controller) have failed. Try to reboot the controllers one by one. If the issue remains, replace the cards. make sure you are using current firmware (TS252).
Hope this helps!
Regards
Torsten.
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those who understand binary, and those who don't.
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тАО07-20-2015 11:44 PM
тАО07-20-2015 11:44 PM
Re: HP Storage
ok will do. what is the reason why we face this problem?
thanks
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тАО07-21-2015 01:21 AM
тАО07-21-2015 01:21 AM
Re: HP Storage
It is unlikely that 2 CF Cards fail at the same time. Can you check in the SMU you were getting errors similar to:
242 ERROR Auto-write-through trigger event: CompactFlash failed.
242 ERROR Auto-write-through trigger event: CompactFlash failed
If yes then you will need to replace both the cards with http://partsurfer.hp.com/Search.aspx?SearchText=768079-001
If not then we can try to check what is going on.