HVS210 Disk One loop connection lost

[Pavel Nozadze]

We have hsv210 with two controllers and two disk enclosures full with fc 300GB disks. Yesterday i mentioned that on three disks there is a warning which indicates that: "One loop connection lost ".

What does it mean and hov we can correct this issue???

[Uwe Zessin]

The disk drives in an EVA have two active data paths. The message means that there is an error on one path.

Most likely, you EVA8000 is under warranty. Open a call with HP and let them help you to diagnose the problem - maybe there is a worse problem lurking in the background. The technican has tools to analyze the controller logs.

[Pavel Nozadze]

and can i anyhow identify exactly what is a problem !?

[Uwe Zessin]

You would have to wade through the EVA event logs and understand all those little details.

Please, no personal offense meant, Pavel, but if you don't even know what "One loop connection lost" means, you will have much more problems with all the 'technobabble' in the logs.

The EVA is a very complex piece of technology. Let a qualified technician assist and analyze the problem for you.