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MSA 1000 Controller Error

 
springo2000
Advisor

MSA 1000 Controller Error

hello I´ve got an older MSA1000 with Firmware 5.3 on the first controller. The second one shows following error: "204 ARRAY CONTROLLER DISABLED". The MSA 1000 is out of warrenty. What you i do- is there any workaround ? thanks
3 REPLIES 3
marsh_1
Honored Contributor

Re: MSA 1000 Controller Error

hi,

have you tried reseating the failed controller ?

springo2000
Advisor

Re: MSA 1000 Controller Error

Marc i can´t reach the controller from the active one and when i put the second one out for 25 sec and afterwards back- the same mistake.
reagrds
oli
Amol Garge
Trusted Contributor

Re: MSA 1000 Controller Error

Hi,

If you have a firmware mismatch, this issue can occur.

Upgrade the firmware of the second controller to 5.3(unfortunately this will be a complete offline upgrade)

This will resolve the issue.