MSA Storage
cancel
Showing results for 
Search instead for 
Did you mean: 

MSA 1000: External Array Accelerator Status Change. Status 1=other?

 
Ian Rejnert
Occasional Visitor

MSA 1000: External Array Accelerator Status Change. Status 1=other?

Below is all of the show tech_support I could obtain. Received the error MSA 1000: External Array Accelerator Status Change. Status 1=other

Thank you

2 15 0 2 14 72.8 COMPAQ BD0728A4C4 HPB4 3KT5QPQY00009716QXR2


CLI-2> show profile
Profile name = Default (Default) Mode value = (00002405)

Mode 0 = Peripheral Device LUN Addressing
Mode 1 = Legacy Failover
Mode 2 = Logical volumes connect as available on Backup Controller
Mode 3 = Product ID of 'MSA1000 VOLUME' (only if Active-Standby mode)
Mode 4 = Normal bad block handling
Mode 5 = Logout selected initiators on TPRLO
Mode 6 = Fault management events not reported through Unit Attention
Mode 7 = Do not send FCP response info with SCSI status
Mode 8 = Do not send Unit Attention on failover
Mode 9 = SCSI inquiry revision field contains the actual version
Mode 10 = SCSI inquiry vendor ID='HP'
Mode 11 = Power On Reset Unit Attention generated on FC Login or Logout
Mode 12 = Ignore Force Unit Access on Write
Mode 13 = Admit Target Port on Reservation
Mode 14 = Asymmetrical Active/Active Operating Mode

Profile name = Windows
Type = Standard Mode value = (00002405)

Mode 0 = Peripheral Device LUN Addressing
Mode 1 = Legacy Failover
Mode 2 = Logical volumes connect as available on Backup Controller
Mode 3 = Product ID of 'MSA1000 VOLUME' (only if Active-Standby mode)
Mode 4 = Normal bad block handling
Mode 5 = Logout selected initiators on TPRLO
Mode 6 = Fault management events not reported through Unit Attention
Mode 7 = Do not send FCP response info with SCSI status
Mode 8 = Do not send Unit Attention on failover
Mode 9 = SCSI inquiry revision field contains the actual version
Mode 10 = SCSI inquiry vendor ID='HP'
Mode 11 = Power On Reset Unit Attention generated on FC Login or Logout
Mode 12 = Ignore Force Unit Access on Write
Mode 13 = Admit Target Port on Reservation
Mode 14 = Asymmetrical Active/Active Operating Mode

Profile name = Windows (degraded performance)
Type = Standard Mode value = (00003405)

Mode 0 = Peripheral Device LUN Addressing
Mode 1 = Legacy Failover
Mode 2 = Logical volumes connect as available on Backup Controller
Mode 3 = Product ID of 'MSA1000 VOLUME' (only if Active-Standby mode)
Mode 4 = Normal bad block handling
Mode 5 = Logout selected initiators on TPRLO
Mode 6 = Fault management events not reported through Unit Attention
Mode 7 = Do not send FCP response info with SCSI status
Mode 8 = Do not send Unit Attention on failover
Mode 9 = SCSI inquiry revision field contains the actual version
Mode 10 = SCSI inquiry vendor ID='HP'
Mode 11 = Power On Reset Unit Attention generated on FC Login or Logout
Mode 12 = Enforce Force Unit Access on Write
Mode 13 = Admit Target Port on Reservation
Mode 14 = Asymmetrical Active/Active Operating Mode

Profile name = OpenVMS
Type = Standard Mode value = (00003473)

Mode 0 = Peripheral Device LUN Addressing
Mode 1 = Asymmetric Failover
Mode 2 = Logical volumes connect as unavailable on Backup Controller
Mode 3 = Product ID of 'MSA1000 VOLUME' (only if Active-Standby mode)
Mode 4 = VMS shadow style bad block handling
Mode 5 = Logout all initiators on TPRLO
Mode 6 = Fault management events reported through Unit Attention
Mode 7 = Do not send FCP response info with SCSI status
Mode 8 = Do not send Unit Attention on failover
Mode 9 = SCSI inquiry revision field contains the actual version
Mode 10 = SCSI inquiry vendor ID='HP'
Mode 11 = Power On Reset Unit Attention generated on FC Login or Logout
Mode 12 = Enforce Force Unit Access on Write
Mode 13 = Admit Target Port on Reservation
Mode 14 = Asymmetrical Active/Active Operating Mode

Profile name = Tru64
Type = Standard Mode value = (00003563)

Mode 0 = Peripheral Device LUN Addressing
Mode 1 = Asymmetric Failover
Mode 2 = Logical volumes connect as unavailable on Backup Controller
Mode 3 = Product ID of 'MSA1000 VOLUME' (only if Active-Standby mode)
Mode 4 = Normal bad block handling
Mode 5 = Logout all initiators on TPRLO
Mode 6 = Fault management events reported through Unit Attention
Mode 7 = Do not send FCP response info with SCSI status
Mode 8 = Send Unit Attention on failover
Mode 9 = SCSI inquiry revision field contains the actual version
Mode 10 = SCSI inquiry vendor ID='HP'
Mode 11 = Power On Reset Unit Attention generated on FC Login or Logout
Mode 12 = Enforce Force Unit Access on Write
Mode 13 = Admit Target Port on Reservation
Mode 14 = Asymmetrical Active/Active Operating Mode

Profile name = Linux
Type = Standard Mode value = (000034a7)

Mode 0 = Peripheral Device LUN Addressing
Mode 1 = Asymmetric Failover
Mode 2 = Logical volumes connect as available on Backup Controller
Mode 3 = Product ID of 'MSA1000 VOLUME' (only if Active-Standby mode)
Mode 4 = Normal bad block handling
Mode 5 = Logout all initiators on TPRLO
Mode 6 = Fault management events not reported through Unit Attention
Mode 7 = Send FCP response info with SCSI status
Mode 8 = Do not send Unit Attention on failover
Mode 9 = SCSI inquiry revision field contains the actual version
Mode 10 = SCSI inquiry vendor ID='HP'
Mode 11 = Power On Reset Unit Attention generated on FC Login or Logout
Mode 12 = Enforce Force Unit Access on Write
Mode 13 = Admit Target Port on Reservation
Mode 14 = Asymmetrical Active/Active Operating Mode

Profile name = Solaris
Type = Standard Mode value = (000034a7)

Mode 0 = Peripheral Device LUN Addressing
Mode 1 = Asymmetric Failover
Mode 2 = Logical volumes connect as available on Backup Controller
Mode 3 = Product ID of 'MSA1000 VOLUME' (only if Active-Standby mode)
Mode 4 = Normal bad block handling
Mode 5 = Logout all initiators on TPRLO
Mode 6 = Fault management events not reported through Unit Attention
Mode 7 = Send FCP response info with SCSI status
Mode 8 = Do not send Unit Attention on failover
Mode 9 = SCSI inquiry revision field contains the actual version
Mode 10 = SCSI inquiry vendor ID='HP'
Mode 11 = Power On Reset Unit Attention generated on FC Login or Logout
Mode 12 = Enforce Force Unit Access on Write
Mode 13 = Admit Target Port on Reservation
Mode 14 = Asymmetrical Active/Active Operating Mode

Profile name = Netware
Type = Standard Mode value = (000034a7)

Mode 0 = Peripheral Device LUN Addressing
Mode 1 = Asymmetric Failover
Mode 2 = Logical volumes connect as available on Backup Controller
Mode 3 = Product ID of 'MSA1000 VOLUME' (only if Active-Standby mode)
Mode 4 = Normal bad block handling
Mode 5 = Logout all initiators on TPRLO
Mode 6 = Fault management events not reported through Unit Attention
Mode 7 = Send FCP response info with SCSI status
Mode 8 = Do not send Unit Attention on failover
Mode 9 = SCSI inquiry revision field contains the actual version
Mode 10 = SCSI inquiry vendor ID='HP'
Mode 11 = Power On Reset Unit Attention generated on FC Login or Logout
Mode 12 = Enforce Force Unit Access on Write
Mode 13 = Admit Target Port on Reservation
Mode 14 = Asymmetrical Active/Active Operating Mode

Profile name = HP
Type = Standard Mode value = (00003ca6)

Mode 0 = Volume Set Addressing
Mode 1 = Asymmetric Failover
Mode 2 = Logical volumes connect as available on Backup Controller
Mode 3 = Product ID of 'MSA1000 VOLUME' (only if Active-Standby mode)
Mode 4 = Normal bad block handling
Mode 5 = Logout all initiators on TPRLO
Mode 6 = Fault management events not reported through Unit Attention
Mode 7 = Send FCP response info with SCSI status
Mode 8 = Do not send Unit Attention on failover
Mode 9 = SCSI inquiry revision field contains the actual version
Mode 10 = SCSI inquiry vendor ID='HP'
Mode 11 = No Power On Reset Unit Attention generated on FC Login or Logout
Mode 12 = Enforce Force Unit Access on Write
Mode 13 = Admit Target Port on Reservation
Mode 14 = Asymmetrical Active/Active Operating Mode

Profile name = XP Storage Array
Type = Standard Mode value = (00003563)

Mode 0 = Peripheral Device LUN Addressing
Mode 1 = Asymmetric Failover
Mode 2 = Logical volumes connect as unavailable on Backup Controller
Mode 3 = Product ID of 'MSA1000 VOLUME' (only if Active-Standby mode)
Mode 4 = Normal bad block handling
Mode 5 = Logout all initiators on TPRLO
Mode 6 = Fault management events reported through Unit Attention
Mode 7 = Do not send FCP response info with SCSI status
Mode 8 = Send Unit Attention on failover
Mode 9 = SCSI inquiry revision field contains the actual version
Mode 10 = SCSI inquiry vendor ID='HP'
Mode 11 = Power On Reset Unit Attention generated on FC Login or Logout
Mode 12 = Enforce Force Unit Access on Write
Mode 13 = Admit Target Port on Reservation
Mode 14 = Asymmetrical Active/Active Operating Mode


CLI-2> show globals

Global Parameters:
System Name:
Rebuild Priority: high
Expand Priority: medium
Surface Delay: 3.0 seconds

Total Cache: 256MB
50% Read Cache: 128MB
50% Write Cache: 128MB

Temperature:
No temperature sensor support.
FIBRE BAY: 30 Celsius, 86 Fahrenheit

CLI-2> show acl

ACL is enabled:
Connection WWPN Units
ILEXCH2 10000000-C963C3CE 0, 4
unknown 10000000-C93AE557 1
ILGRAPH2 10000000-C94253C9 3
ILGRAPH1 210000E0-8B859CE3 3
ILSERVDATA 210000E0-8B1EB7EB 2
SWSILSRV2 210000E0-8B8552E3 1
SWSILSRV1 210000E0-8B1E09DD 1
ILEXCH1 10000000-C94253C3 0, 4
Inaccessible Units: None

CLI-2> show connections

Connection Name: SWSILSRV1
Host WWNN = 200000E0-8B1E09DD
Host WWPN = 210000E0-8B1E09DD
Profile Name = Windows
Unit Offset = 0
Controller 2 Port 1 Status = Online
Controller 1 Port 1 Status = Offline

Connection Name: ILEXCH1
Host WWNN = 20000000-C94253C3
Host WWPN = 10000000-C94253C3
Profile Name = Default
Unit Offset = 0
Controller 2 Port 1 Status = Online
show disks Controller 1 Port 1 Status = Offline


Connection Name: ILGRAPH2
Host WWNN = 20000000-C94253C9
Host WWPN = 10000000-C94253C9
Profile Name = Default
Unit Offset = 0
Controller 2 Port 1 Status = Online
Disk List: (box,bay) (B:T:L) Size Speed Units
show boxEnclosure 1: SCSI (0:07:00) PROLIANT 4L7I DB1.86

Disk101 (1,01) (0:00:00) 300.0GB 160 MB/s 2
Disk102 (1,02) (0:01:00) 300.0GB 160 MB/s 2
Disk103 (1,03) (0:02:00) 300.0GB 160 MB/s 2
Disk104 (1,04) (0:03:00) 300.0GB 160 MB/s 2
Disk105 (1,05) (0:04:00) 300.0GB 160 MB/s 2
Disk106 (1,06) (0:05:00) 300.0GB 160 MB/s 2
Disk109 (1,09) (1:01:00) 146.8GB 160 MB/s 0
Disk110 (1,10) (1:02:00) 146.8GB 160 MB/s 0
Disk111 (1,11) (1:03:00) 146.8GB 160 MB/s 0
Disk112 (1,12) (1:04:00) 146.8GB 160 MB/s 0
Disk113 (1,13) (1:05:00) 146.8GB 160 MB/s 0
Disk114 (1,14) (1:08:00) 146.8GB 160 MB/s 0
Enclosure 2: SCSI (2:07:00) PROLIANT 4LEE CP20
Disk201 (2,01) (2:00:00) 300.0GB 160 MB/s 3
Disk202 (2,02) (2:01:00) 300.0GB 160 MB/s 3
Disk203 (2,03) (2:02:00) 300.0GB 160 MB/s 3
Disk204 (2,04) (2:03:00) 300.0GB 160 MB/s 3
Disk205 (2,05) (2:04:00) 72.8GB 160 MB/s 4
Disk206 (2,06) (2:05:00) 72.8GB 160 MB/s 4
Disk207 (2,07) (2:08:00) 72.8GB 160 MB/s 1
Disk208 (2,08) (2:09:00) 72.8GB 160 MB/s 1
Disk209 (2,09) (2:10:00) 72.8GB 160 MB/s 1
Disk210 (2,10) (2:11:00) 72.8GB 160 MB/s 1
Disk211 (2,11) (2:12:00) 72.8GB 160 MB/s 1
Disk212 (2,12) (2:13:00) 72.8GB 160 MB/s 1
Disk213 (2,13) (2:14:00) 72.8GB 160 MB/s 1
Disk214 (2,14) (2:15:00) 72.8GB 160 MB/s 1

Notes:
The speed is the currently negotiated speed to the disk. This may
be less than the maximum speed supported by the device due to bus
faults, loss of signal integrity, etc.
Box #2:
SCSI enclosure at bus 2 channel 0 target 7
Firmware ID string: PROLIANT 4LEE
Firmware revision: CP20
Serial number: M0CNLMPX5F
Environmental Status:
Redundant power supply not present
Controller 1 Port 1 Status = Offline

Connection Name: RBNNT
Host WWNN = 20000000-C94013D1
Host WWPN = 10000000-C94013D1
Profile Name = Windows
Unit Offset = 0
Controller 2 Port 1 Status = Offline
show units Controller 1 Port 1 Status = Online


Connection Name: ILSERVDATA
Host WWNN = 200000E0-8B1EB7EB
Host WWPN = 210000E0-8B1EB7EB
Profile Name = Windows
Unit Offset = 0
Controller 2 Port 1 Status = Offline

Unit 0:
show this_controllerIn PDLA mode, Unit 0 is Lun 1; In VSA mode, Unit 0 is Lun 0.


Unit Identifier :
Device Identifier : 600805F3-0012D8D0-A6EBA9D0-1D070004
Preferred Path : Controller 1 (other controller)
Cache Status : Enabled
Max Boot Partition: Disabled
Volume Status : VOLUME OK
Mirror Init Status: Complete
6 Data Disk(s) used by lun 0:
Disk109: Box 1, Bay 09, (B:T:L 1:01:00)
Disk110: Box 1, Bay 10, (B:T:L 1:02:00)
Disk111: Box 1, Bay 11, (B:T:L 1:03:00)
Disk112: Box 1, Bay 12, (B:T:L 1:04:00)
Disk113: Box 1, Bay 13, (B:T:L 1:05:00)
Disk114: Box 1, Bay 14, (B:T:L 1:08:00)
Spare Disk(s) used by lun 0:
No spare drive is designated.
Logical Volume Raid Level: MIRROR FAULT TOLERANCE (RAID 1)
stripe_size=128kB
Logical Volume Capacity : 420,041MB

Unit 1:
In PDLA mode, Unit 1 is Lun 2; In VSA mode, Unit 1 is Lun 1.
Unit Identifier :
Device Identifier : 600805F3-0012D8D0-A2A316E4-FA400006
Preferred Path : Controller 1 (other controller)
Cache Status : Enabled
Max Boot Partition: Disabled
Volume Status : VOLUME OK
Parity Init Status: Complete
8 Data Disk(s) used by lun 1:
Disk207: Box 2, Bay 07, (B:T:L 2:08:00)
Disk208: Box 2, Bay 08, (B:T:L 2:09:00)
Disk209: Box 2, Bay 09, (B:T:L 2:10:00)
Disk210: Box 2, Bay 10, (B:T:L 2:11:00)
Disk211: Box 2, Bay 11, (B:T:L 2:12:00)
Disk212: Box 2, Bay 12, (B:T:L 2:13:00)
Disk213: Box 2, Bay 13, (B:T:L 2:14:00)
Disk214: Box 2, Bay 14, (B:T:L 2:15:00)
Spare Disk(s) used by lun 1:
No spare drive is designated.
Logical Volume Raid Level: DISTRIBUTED PARITY FAULT TOLERANCE (RAID 5)
stripe_size=64kB
Logical Volume Capacity : 486,250MB

Unit 2:
In PDLA mode, Unit 2 is Lun 3; In VSA mode, Unit 2 is Lun 2.
Unit Identifier :
Device Identifier : 600805F3-0012D8D0-AE443DC2-4A380007
Preferred Path : Controller 1 (other controller)
Cache Status : Enabled
Max Boot Partition: Disabled
Volume Status : VOLUME OK
Parity Init Status: Complete
6 Data Disk(s) used by lun 2:
Disk101: Box 1, Bay 01, (B:T:L 0:00:00)
Disk102: Box 1, Bay 02, (B:T:L 0:01:00)
Disk103: Box 1, Bay 03, (B:T:L 0:02:00)
Disk104: Box 1, Bay 04, (B:T:L 0:03:00)
Disk105: Box 1, Bay 05, (B:T:L 0:04:00)
Disk106: Box 1, Bay 06, (B:T:L 0:05:00)
Spare Disk(s) used by lun 2:
No spare drive is designated.
Logical Volume Raid Level: DISTRIBUTED PARITY FAULT TOLERANCE (RAID 5)
stripe_size=64kB
Logical Volume Capacity : 1,430,508MB

Unit 3:
In PDLA mode, Unit 3 is Lun 4; In VSA mode, Unit 3 is Lun 3.
Unit Identifier :
Device Identifier : 600805F3-00059EA0-A7EA9555-5DAD0006
Preferred Path : Controller 2 (this controller)
Cache Status : Enabled
Max Boot Partition: Enabled
Volume Status : VOLUME OK
Parity Init Status: Complete
4 Data Disk(s) used by lun 3:
Disk201: Box 2, Bay 01, (B:T:L 2:00:00)
Disk202: Box 2, Bay 02, (B:T:L 2:01:00)
Disk203: Box 2, Bay 03, (B:T:L 2:02:00)
Disk204: Box 2, Bay 04, (B:T:L 2:03:00)
Spare Disk(s) used by lun 3:
No spare drive is designated.
Logical Volume Raid Level: DISTRIBUTED PARITY FAULT TOLERANCE (RAID 5)
stripe_size=16kB
Logical Volume Capacity : 858,305MB

Unit 4:
In PDLA mode, Unit 4 is Lun 5; In VSA mode, Unit 4 is Lun 4.
Unit Identifier :
Device Identifier : 600805F3-00059EA0-A5651E25-EE180007
Preferred Path : Controller 1 (other controller)
Cache Status : Enabled
Max Boot Partition: Disabled
Volume Status : VOLUME OK
Mirror Init Status: Complete
2 Data Disk(s) used by lun 4:
Disk205: Box 2, Bay 05, (B:T:L 2:04:00)
Disk206: Box 2, Bay 06, (B:T:L 2:05:00)
Spare Disk(s) used by lun 4:
No spare drive is designated.
Logical Volume Raid Level: MIRROR FAULT TOLERANCE (RAID 1)
stripe_size=128kB
Logical Volume Capacity : 69,463MB
Controller 2 (left controller):
MSA1000(c) Hewlett-Packard P56350DX3PT00Z Version 7.00 Build 1500 Hardware 7
Build Time: 2007-01-24 16:13:17
Integrated Enclosure.
Controller Identifier:
NODE_ID = 500805F3-0012D8D0
SCSI_VERSION = SCSI-3
Supported Redundancy Mode: Active/Standby Asym-Active/Active
Current Redundancy Mode: Asym-Active/Active
Device Port SCSI address 7
Terminal speed for the CLI is set to 19200.
Host Port_1:
REPORTED PORT_ID 500805F3-0012D8D9
PORT_1_TOPOLOGY = F_Port
Cache:
128 megabyte read cache 128 megabyte write cache Version 2
Cache is GOOD, and Cache is enabled.
No unflushed data in cache
Batteries are enabled
Module #1 is fully charged and turned on.
Controller Up Time:
218 Days 05 Hours 15 Minutes 27 Seconds
Health:
Surface Scan: Complete.
Rebuild Status: Complete.
Expansion: Complete.
Controller 1 Port 1 Status = Online

Connection Name: ILGRAPH1
Host WWNN = 200000E0-8B859CE3
Host WWPN = 210000E0-8B859CE3
Profile Name = Windows
Unit Offset = 0
Controller 2 Port 1 Status = Offline
show other_controller Controller 1 Port 1 Status = Online


Connection Name: SWSILSRV2
Host WWNN = 200000E0-8B8552E3
Host WWPN = 210000E0-8B8552E3
Profile Name = Windows
Unit Offset = 0
Controller 2 Port 1 Status = Offline
show eventlog Controller 1 Port 1 Status = Online


Connection Name: ILEXCH2
Host WWNN = 20000000-C963C3CE
Host WWPN = 10000000-C963C3CE
Profile Name = Windows
Unit Offset = 0
Controller 2 Port 1 Status = Offline
Controller 1 (right controller):
MSA1000(c) Hewlett-Packard P56350GX3QN0CO Version 7.00 Build 1500 Hardware A
Build Time: 2007-01-24 16:13:17
Integrated Enclosure.
Controller Identifier:
NODE_ID = 500805F3-0012D8D0
SCSI_VERSION = SCSI-3
Supported Redundancy Mode: Active/Standby Asym-Active/Active
Current Redundancy Mode: Asym-Active/Active
Device Port SCSI address 6
Terminal speed for the CLI is set to 19200.
Host Port_1:
REPORTED PORT_ID 500805F3-0012D8D1
PORT_1_TOPOLOGY = F_Port
Cache:
128 megabyte read cache 128 megabyte write cache Version 2
Cache is GOOD, and Cache is enabled.
No unflushed data in cache
Batteries are disabled
Module #1 is fully charged and turned off.
Controller Up Time:
218 Days 04 Hours 57 Minutes 17 Seconds
Health:
Surface Scan: Complete.
Rebuild Status: Complete.
Expansion: Complete.
show preferred_path Controller 1 Port 1 Status = Online


Connection Name:
CLI-2> bad
show auto_path_change Host WWNN =
10000000-C93216B7
Host WWPN = 10000000-C93216B7
Profile Name = Windows
Unit Offset = 0

Implicit (automatic load-based) LUN ownership changes are currently ENABLED.
Implicit LUN ownership change preferences are as follows:
Minimum % of proxied requests to trigger implicit path change..: 75%
Minimum number of requests to LUN before path change enabled...: 65536
Minimum time to wait before changing ownership after power-up..: 30 minutes
Minimum time between ownership changes for LUN.................: 30 minutes

Connection Name: bad
Host WWNN = 10000000-C932175E
Host WWPN = 10000000-C932175E
Profile Name = Windows
Unit Offset = 0

Connection Name: unknown
Host WWNN = 10000000-C93AE557
Host WWPN = 10000000-C93AE557
Profile Name = Windows
Unit Offset = 0
2 REPLIES 2
Ian Rejnert
Occasional Visitor

Re: MSA 1000: External Array Accelerator Status Change. Status 1=other?

Attached is the full show tech_support
Ian Rejnert
Occasional Visitor

Re: MSA 1000: External Array Accelerator Status Change. Status 1=other?

External Array Accelerator Status Change. The array accelerator board attached to the external controller in I/O slot 1 of array "0000JN710000" has a new status of 1.
(Accelerator status values: 1=other, 2=notConfigured, 3=enabled, 4=tmpDisabled, 5=permDisabled)
[SNMP TRAP: 16017 in CPQFCA.MIB]