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11-20-2019 09:48 AM
11-20-2019 09:48 AM
I work in a repair Depot and my company fielded 200 of the MSA 1040 data storage arrays last year, I am not familiar with the unit at all and need to develope a comprehenive testing procedure for units being returned from the field with supposed faults. Any Ideas ? Also I need to return the Unit back to stock with erased drives (not secure erase) just wiped, I was thinking by just rebuilding the array this would accomplish that?
Solved! Go to Solution.
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11-20-2019 04:31 PM
11-20-2019 04:31 PM
SolutionYou can check command show system and that will help to show all information about the system, any unhealthy component present in the system.
You can manually delete the Volumes and Vdisks or VDG. That will do the purpose for you. All drive should be back in AVAIL state which means all drives will back to initial state.
If you want to remove all configuration then run the below command,
# restore defaults
Hope this helps!
Regards
Subhajit
I am an HPE employee
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11-21-2019 11:37 AM
11-21-2019 11:37 AM
Re: MSA 1040
Thanks for the help Subhajit! Will I be able to log into the MSA 1040 cli port using a windows 10 laptop ? and do I need a special device driver?
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11-21-2019 05:03 PM
11-21-2019 05:03 PM
Re: MSA 1040
@ngctech .......Please find the links to get help,
https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-c03820027
https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00047337en_us&docLocale=en_US
Hope this helps!
Regards
Subhajit
I am an HPE employee
If you feel this was helpful please click the KUDOS! thumb below!
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11-22-2019 05:09 AM
11-22-2019 05:09 AM
Re: MSA 1040
Thanks again! one more question, I looked through the documents and I was given a DB9 to RJ45 cable for putty interface but the MSA 's I have also have the CLI mini usb port, am I wrong to assume I can log into the command line interface with either? My laptop only has USB ports so I would have to get a USB to serial port conversion adaptor?
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11-22-2019 05:21 AM
11-22-2019 05:21 AM
Re: MSA 1040
Well, the DB9 to RJ45 serial cable was for other older MSA models.
The older MSA2000 were using very unique, proprietary cables for serial access.
All the newer MSA2000 have USB/mini USB connectors and a built-in serial-USB converter, so you only need the USB cable and the driver.
Hope this helps!
Regards
Torsten.
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those who understand binary, and those who don't.
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11-22-2019 05:34 AM
11-22-2019 05:34 AM
Re: MSA 1040
@ngctech .......I know this question will come and that's why I already shared Cable part numbers. Please find the link again,
https://support.hpe.com/hpsc/doc/public/display?docId=emr_na-a00047337en_us&docLocale=en_US
This is direct link of the Cable part,
https://partsurfer.hpe.com/Search.aspx?searchText=592266-001
Hope this helps!
Regards
Subhajit
I am an HPE employee
If you feel this was helpful please click the KUDOS! thumb below!
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11-22-2019 05:40 AM
11-22-2019 05:40 AM
Re: MSA 1040
Take care, ths USB cable is standard.
You can get 1 cable from HPE or 100 cables from another shop for the same price !
Hope this helps!
Regards
Torsten.
__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
__________________________________________________
No support by private messages. Please ask the forum!
If you feel this was helpful please click the KUDOS! thumb below!

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