MSA 1050 DiskGroup Quarantined QTOF

[Stanly7]

Hello,

MSA 1050, DiskGroup(RAID5)  name DISKGroupA1 - fault status QTOF 

All related disk  Healt OK and status OK

I found in log error 590  - A disk group has been quarantined because of flush restore failure.

Thanks

[SahanaR]

Hi,

If all the disks of RAID 5 is online and the DG is QTOF,could you please help me with below details

>Is there any other disk groups in that pool and what is their RAID?

>What is the status of the pools(online/fault)?

>What is the status of the controllers(failed/online)?

Thanks

[SUBHAJIT KHANBARMAN_1]

Just run ,

dequarantine disk-group <disk_group_name>

show disk-groups

Hope there is no drive failure

Hope this helps!
Regards
Subhajit

I am an HPE employee

If you feel this was helpful please click the KUDOS! thumb below!

**********************************************************************

[SUBHAJIT KHANBARMAN_1]

I have verified the information that you have sent in private message.......I am unable to reply you back there due to some limitation.......you can try the command that I have suggested

Hope this helps!
Regards
Subhajit

I am an HPE employee

If you feel this was helpful please click the KUDOS! thumb below!

**********************************************************************

[SUBHAJIT KHANBARMAN_1]

you may have to run rescan command first so that all drives can be detected properly or if any issue with any drive that will also come out, followed by dequrantine command which I have suggested from Controller A CLI.

It's better to log a official Case with HPE as this is Critical

Hope this helps!
Regards
Subhajit

I am an HPE employee

If you feel this was helpful please click the KUDOS! thumb below!

**********************************************************************

[Stanly7]

Only one disk group

Raid 5 

status DG QTOF

11 disks all online and status OK

Controller A, B status OK(green)

[Stanly7]

Rescan done, no problem all disk online(green) status OK

dequarantine 

Error: The requested operation cannot be completed because the target disk group is an internal component. - Disk group DiskGroupA1 was not dequarantined.

[SUBHAJIT KHANBARMAN_1]

I would suggest not to try anything more and log a official case with HPE Support

Hope this helps!
Regards
Subhajit

I am an HPE employee

If you feel this was helpful please click the KUDOS! thumb below!

**********************************************************************

[Stanly7]

# show disks
Location Serial Number Vendor Rev Description Usage Jobs
Speed (kr/min) Size Sec Fmt Disk Group Pool Tier Health
-------------------------------------------------------------------------------
1.1 xxxxxxxxxxxxxxxxxxxxxxx SEAGATE E002 SAS MDL VIRTUAL POOL
7 4000.7GB 512e DiskGroupA1 Archive OK
1.2 xxxxxxxxxxxxxxxxxxxxxxx SEAGATE E002 SAS MDL VIRTUAL POOL
7 4000.7GB 512e DiskGroupA1 Archive OK
1.3 xxxxxxxxxxxxxxxxxxxxxxx SEAGATE E002 SAS MDL VIRTUAL POOL
7 4000.7GB 512e DiskGroupA1 Archive OK
1.4 xxxxxxxxxxxxxxxxxxxxxxx SEAGATE E002 SAS MDL VIRTUAL POOL
7 4000.7GB 512e DiskGroupA1 Archive OK
1.5 xxxxxxxxxxxxxxxxxxxxxxx SEAGATE E002 SAS MDL VIRTUAL POOL
7 4000.7GB 512e DiskGroupA1 Archive OK
1.6 xxxxxxxxxxxxxxxxxxxxxxx SEAGATE E002 SAS MDL VIRTUAL POOL
7 4000.7GB 512e DiskGroupA1 Archive OK
1.7 xxxxxxxxxxxxxxxxxxxxxxx SEAGATE E002 SAS MDL VIRTUAL POOL
7 4000.7GB 512e DiskGroupA1 Archive OK
1.8 xxxxxxxxxxxxxxxxxxxxxxx SEAGATE E002 SAS MDL VIRTUAL POOL
7 4000.7GB 512e DiskGroupA1 Archive OK
1.9 xxxxxxxxxxxxxxxxxxxxxxx SEAGATE E002 SAS MDL VIRTUAL POOL
7 4000.7GB 512e DiskGroupA1 Archive OK
1.10 xxxxxxxxxxxxxxxxxxxxxxx SEAGATE E002 SAS MDL VIRTUAL POOL
7 4000.7GB 512e 1.11 xxxxxxxxxxxxxxxxxxxxxxx SEAGATE E002 SAS MDL VIRTUAL POOL
7 4000.7GB 512e DiskGroupA1 Archive OK
1.12 xxxxxxxxxxxxxxxxxxxxxxx SEAGATE E002 SAS MDL GLOBAL SP
7 4000.7GB 512e N/A OK
-------------------------------------------------------------------------------
Info: * Rates may vary. This is normal behavior. (2019-12-05 11:31:11)

# show disk-groups
Name Blocksize Size Free Pool Tier % of Pool Own Pref RAID Disks
Spr Chk Status Jobs Job% Serial Number
Spin Down SD Delay Sec Fmt Health
Reason
Action
-------------------------------------------------------------------------------
DiskGroupA1 512 39.9TB 0B N/A 100 A A RAID5 11
0 64k QTOF 00c0ff3be42d00000c363e5b00000000
Disabled 0 512e Fault
The disk group is quarantined.
- Look for events in the event log related to quarantine (172, 485, or 590) and follow the recommended actions for those events.
-------------------------------------------------------------------------------
Success: Command completed successfully. (2019-12-05 11:32:26)

System Information
------------------

Vendor Name: HPE
Product ID: MSA 1050 SAN
Product Brand: MSA Storage
SCSI Vendor ID: HPE
SCSI Product ID: MSA 1050 SAN
Enclosure Count: 1
Health: Degraded
Health Reason: A subcomponent of this component is unhealthy.
Other MC Status: Operational
PFU Status: Idle
Unhealthy Component -------------------
Component ID: Disk Group DiskGroupA1
Health: Fault
Health Reason: The disk group is quarantined.
Health Recommendation: - Look for events in the event log related to quarantine (172, 485, or 590) and follow the recommended actions for those events.

dequarantine disk-group DiskGroupA1
Removing this disk group from quarantine will take the disk group offline and could result in irreversible data loss.
Do you want to continue? (y/n) y
Error: The requested operation cannot be completed because the target disk group is an internal component. - Disk group DiskGroupA1 was not dequarantined. (DiskGroupA1)
Error: The requested operation cannot be completed because the target disk group is an internal component. (DiskGroupA1) - Disk group DiskGroupA1 was not dequarantined. (2019-12-05 11:51:43)

[SUBHAJIT KHANBARMAN_1]

Please remove or mask all serial numbers.........you shouldn't post in public forum