MSA 2000 Drive 2TB SAS drive no lights SMU shows everything okay.

[Bpdzenith]

Hello, recently swapped out a faulty drive on a MSA 2000 storage array, the SMU shows everything is working fine, but on the rack there are no lights on the drive, when i select it in SMU under the graphical view i get the UID blue light on the front so it is connected. The RAID has been reinitialized when the drive was first installed.

Any suggestions, if SMU reports everything is okay should i leave it?

Many Thanks

BPDZenith Ltd

[Torsten.]

The disk is just "available", so you need to make it either a spare or enable dynamic sparing.

[Bpdzenith]

yea i made it spare and reinitialized them, then the RAID 1 rebuild here is a screen capture of all my disks it shows they are all used in a Vdisk hopfuly these screen captures will help 

Cheers

 

[Torsten.]

Maybe the LED on the backplane has a problem or the lightpipe in the disk carrier.

[Bpdzenith]

thank you for the help, i have yet to decide whether its worth returning the drive to HP.

many thanks

[Torsten.]

Unless it is a problem with the lightpipe it is likely not a problem of the drive, but maybe with the LED on the backplane.

I see 12 disks in use by vdisk and OK, so obviously all drives are working?

[Bpdzenith]

yea everything is functioning fine i dont really want to pull it out if dont have to, ill have to shut down the controller wont it before removing to stop all I/O to the disk

many thanks

[Torsten.]

It is your choice.

Either shutdown the array or pull the drive live. Insecpt or realign the lightpipe. If pulled live, reinsert it, it will go to a leftover status. Clear the metadata of this drive, make it a spare and the array will rebuild.

[Bpdzenith]

thanks it give me somthing to work on now :)

many thanks

Gordon