MSA 2012i

 
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Plazmitron1999
Occasional Advisor

MSA 2012i

 

Hi!

Where can i download the firmware MSA2012i?

Thank you, friends...

8 REPLIES 8
Solution

Re: MSA 2012i

@Plazmitron1999 

Try this,

https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX-5dd61a91b6b24c7f8d35073871#tab1

 

Hope this helps!
Regards
Subhajit

I am an HPE employee

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Plazmitron1999
Occasional Advisor

Re: MSA 2012i

Thank you very much, SUBHAJIT KHANBARMAN_1!

But what should I do if I am a lucky owner an MSA2012i, and I do not have a service agreement?

Re: MSA 2012i

@Plazmitron1999 

Firmwares are HPE internal and they are not available free of cost to download as per HPE legal policy. It involves our developers hardwork to make this. However these systems are End Of Support life so you can check with your Country specific sales or pre-sales consultants if they can help you with minimum charge.

I have the file but I can't provide you as I am bound with HPE policy. Hope you can understand.

 

Hope this helps!
Regards
Subhajit

I am an HPE employee

If you feel this was helpful please click the KUDOS! thumb below!

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I work for HPE
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Plazmitron1999
Occasional Advisor

Re: MSA 2012i

Yeah, of course.. I understand you..

How to find a specific sales or pre-sales consultants in my country?

Thank you!

Re: MSA 2012i

@Plazmitron1999 

You can visit our main website and come down to that page......you should get option like "Chat with Sales" or small chat icon "LIVE SALES CHAT"

https://www.hpe.com/us/en/home.html

 

Hope this helps!
Regards
Subhajit

I am an HPE employee

If you feel this was helpful please click the KUDOS! thumb below!

*********************************************************************


I work for HPE
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Plazmitron1999
Occasional Advisor

Re: MSA 2012i

Thank you so much!

Plazmitron1999
Occasional Advisor

Re: MSA 2012i

Good day!  Subhajit Khanbarman!

I have been unable to get the firmware for a week! I'm desperate...the support service in my country does not give me an answer...

I want to honestly buy from your company the firmware in order to use it... Can I do it without an agreement with intermediaries? 

Please help me...

I just want to buy it....

It really matters to me...

Catherine E.

Shawn_K
HPE Pro

Re: MSA 2012i

Hello,

There is this document that describes the process to get a support contract. https://support.hpe.com/hpesc/public/docDisplay?docId=emr_na-c05349541

Have you followed this process?

Do you have a support case? If you do, please do not post that here but privately send me a message and I will see if I can lend a hand.

I work for Hewlett Packard Enterprise. The comments in this post are my own and do not represent an official reply from HPE. No warranty or guarantees of any kind are expressed in my reply.

Cheers,
Shawn


I work for HPE

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