MSA Storage

MSA 2040 Compatibility issues with firmware GL220P009

 
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ArsenAstezh
Occasional Advisor

MSA 2040 Compatibility issues with firmware GL220P009

Hi, community,
I am considering getting the following new drives  N9X96A 4pcs and Q1H47A 8pcs for the existing MSA 2040, but the customer has concerns about the compatibility of those drives with firmware GL220P009. Any issues that may arise with running those drives on that particular firmware release? 

3 REPLIES 3

Re: MSA 2040 Compatibility issues with firmware GL220P009

@ArsenAstezh 

First of all GL220P009 itself is inactive firmware so any unpredictable behavior possible. You need to first update that to latest version GL225P002-02

https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_963950744579459aae30fc9690

Now coming to drives with Product ID N9X96A

MO000800JWDKV
-------------------------
https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_711b7846d0854fab98209ae44b

MO000800JWFWP
-----------------------
https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_79c5dbccb0a24f4e8d720f4e27

MO000800JWTBR
------------------------
https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_d04a3cf7a59847f59809cc707b

MO0800JFFCH
---------------------
https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_d4889f64a36d4725bf152ceec4

ST800FM0403
--------------------
https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX-957c9d555fdf42ad8171c2163c

XS800LE70004
----------------------
https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_dea2b0590d1547c69cf8d73a8d

XS800LE70084
----------------------
No update available. It's with factory release only.

Now coming to drives with Product ID Q1H47A

EH000900JWCPN
-------------------------
https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_5df7764780344d1ca0e728c881

EH000900JWHPP
-------------------------
https://support.hpe.com/hpesc/public/swd/detail?swItemId=MTX_f601b0f15cf84f5ab347fe82f8

I am not sure what model of drive that you have received but you need to make sure updating MSA firmware along with drive firmware which will make more stable system.

 

Hope this helps!
Regards
Subhajit

I am an HPE employee

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ArsenAstezh
Occasional Advisor

Re: MSA 2040 Compatibility issues with firmware GL220P009

@SUBHAJIT KHANBARMAN_1 
Thank you for the detailed answer! 
Correct me if I am wrong, I have to upgrade the MSA firmware first, then upgrade installed drives before installing the new drives? 

Solution

Re: MSA 2040 Compatibility issues with firmware GL220P009

@ArsenAstezh 

Yes your understanding is correct.

Also please remember after you update MSA controller firmware if you have additional drive enclosure then you need to update IO module firmware as well. 

Then you can add new drives as well. After that you can update all drive firmware together.

IO module firmware and drive firmware both are offline update.

 

Hope this helps!
Regards
Subhajit

I am an HPE employee

If you feel this was helpful please click the KUDOS! thumb below!

**********************************************************************


I work for HPE
Accept or Kudo