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MSA 2040 Log shows that disk needs to be replaced, but Disk Info says its OK

 
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steez
Occasional Advisor

MSA 2040 Log shows that disk needs to be replaced, but Disk Info says its OK

Title says it all. What should I do in this scenario? See added screenshots.

2 REPLIES 2
Shaan_M
HPE Pro
Solution

Re: MSA 2040 Log shows that disk needs to be replaced, but Disk Info says its OK

Hello Steez,

The Event shows that it had an Unrecovered error, However the Disk may be still healthy. We need to check the logs on the number of unrecovered errors ,

If this event is logged for the same disk more than five times in one week, and the indicated
disk is running the latest firmware, replace the disk with one of the same type SSD/Enterprise SAS.

Hence analyzing the latest logs will let us now the actual health of the drive.

Hope this helps

Regards

Shaan

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steez
Occasional Advisor

Re: MSA 2040 Log shows that disk needs to be replaced, but Disk Info says its OK

Hey Shaan,

Thank you for the swift reply. The case has been escalated to the higher admins and they will try to resolve it. But your ideas helps. Once again - thanks.