MSA 2052 registration with HPE support

[DiagoFernandes]

I have my HPE servers be it DL380 G9 or G10 registered with HPE support thru the ILO (Remote Support --> Registration). This helps HPE support to quickly troubleshoot issues.

I was wondering if there is a way that I can register my MSA2052 SAN storage with HPE support.

Thank you.

[RinuRajan]

Hi Diago, 

You can use the regsiter the MSA with the HPE Insight Remote Support application for remote monitoring of the  MSA.
This IRS software is available at no additional cost with a HPE warranty, HPE Support Service or HPE contractual support agreement.

HPE Insight Remote Support 7.x is a software solution that enables reactive and proactive remote support to improve the availability of supported servers, storage, and networking devices.

For more information, visit:
http://www.hpe.com/services
https://www.hpe.com/us/en/services/get-connected.html

If you wish to get this software deployed for monitroing your HPE hardware, you can get a case logged with the HPE IRS Support team who will guide you through.
For case logging  from HPE Support Center : https://support.hpe.com/hpesc/public/home 

[DiagoFernandes]

Hi RinuRajan,

Thank you for your prompt reponse.

Does HPE Insight Remote Support registering DL380 G9/G10 Servers, HPE/Aruba switches and Aruba IAP?

The reason I'm asking is that I have an entire data center built upon HPE/Aruba technologies and would like a view the health of all my hardware and proactive support in a single pane of glass.

Your advise on this would be highly appreciated.

[RinuRajan · Accepted solution]

Hi Diago, 

Yes, the Proliant Servers, MSA and Aruba network switches are listed as HPE IRS  monitored devices.

Do refer the following HPE Insight Remote Support 7.10 Monitored Devices Support Matrix  link - 

https://techlibrary.hpe.com/us/en/enterprise/servers/supportmatrix/insight_rs.aspx 

If you wish to get this software deployed for free, you can get a case logged with the HPE IRS Support team who will guide you through the deployment.
For case logging  from HPE Support Center : https://support.hpe.com/hpesc/public/home 

Hope this helps!