MSA Storage

MSA 2052 registration with HPE support

 
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DiagoFernandes
Advisor

MSA 2052 registration with HPE support

I have my HPE servers be it DL380 G9 or G10 registered with HPE support thru the ILO (Remote Support --> Registration). This helps HPE support to quickly troubleshoot issues.

I was wondering if there is a way that I can register my MSA2052 SAN storage with HPE support.

Thank you.

3 REPLIES 3
RinuRajan
HPE Pro

Re: MSA 2052 registration with HPE support

Hi Diago, 

You can use the regsiter the MSA with the HPE Insight Remote Support application for remote monitoring of the  MSA.
This IRS software is available at no additional cost with a HPE warranty, HPE Support Service or HPE contractual support agreement.

HPE Insight Remote Support 7.x is a software solution that enables reactive and proactive remote support to improve the availability of supported servers, storage, and networking devices.

For more information, visit:
http://www.hpe.com/services
https://www.hpe.com/us/en/services/get-connected.html

If you wish to get this software deployed for monitroing your HPE hardware, you can get a case logged with the HPE IRS Support team who will guide you through.
For case logging  from HPE Support Center : https://support.hpe.com/hpesc/public/home 

 

I work for HPE

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DiagoFernandes
Advisor

Re: MSA 2052 registration with HPE support

Hi RinuRajan,

Thank you for your prompt reponse.

Does HPE Insight Remote Support registering DL380 G9/G10 Servers, HPE/Aruba switches and Aruba IAP?

The reason I'm asking is that I have an entire data center built upon HPE/Aruba technologies and would like a view the health of all my hardware and proactive support in a single pane of glass.

Your advise on this would be highly appreciated.

RinuRajan
HPE Pro
Solution

Re: MSA 2052 registration with HPE support

Hi Diago, 

Yes, the Proliant Servers, MSA and Aruba network switches are listed as HPE IRS  monitored devices.

Do refer the following HPE Insight Remote Support 7.10 Monitored Devices Support Matrix  link - 

https://techlibrary.hpe.com/us/en/enterprise/servers/supportmatrix/insight_rs.aspx 


If you wish to get this software deployed for free, you can get a case logged with the HPE IRS Support team who will guide you through the deployment.
For case logging  from HPE Support Center : https://support.hpe.com/hpesc/public/home 

 


Hope this helps!

I work for HPE

If you feel this was helpful please click the KUDOS! thumb below!