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тАО06-22-2010 12:15 AM
тАО06-22-2010 12:15 AM
MSA G3 P2000 e-mail and SNMP notification not working
Hi,
I have a MSA 2312fc and an extra MSA 2000 module with also LFF-disks. It is a dual controller configuration. I configured the SNMP and e-mail settings correctly. I use HP SIM as SNMP server, so the trap host is the HP SIM instance.
I received a few times SNMP alerts, but it did stop working. Reconfiguration of the MSA using the Configuration Wizard didn't make any change.
I read in the following forum post that e-mail is not yet supported, talking about an older MSA (probably G1): http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1391365
Did someone succeed in using SNMP and the e-mail notification functionalities?
Firmware, which is the last firmware, on the two controllers:
- Bundle Version: TS100P002
- Storage Controller Code Version: T100P01
- Storage Controller Loader Code Version: 23.008
- Memory Controller FPGA Code Version: F400R02
- Management Controller Code Version: L100R014
- Management Controller Loader Code Version: not set
- Expander Controller Code Version: 1044
- CPLD Code Version: 13
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тАО06-22-2010 06:52 AM
тАО06-22-2010 06:52 AM
Re: MSA G3 P2000 e-mail and SNMP notification not working
After a cold reboot (I didn't try to reboot each controller individually using SMU), SNMP works fine! But no luck with e-mails...
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тАО09-17-2010 07:08 AM
тАО09-17-2010 07:08 AM
Re: MSA G3 P2000 e-mail and SNMP notification not working
After updating with the following firmwares and using HP SIM 6.0 with the 8.50 mibs pack and update patch to 6.1, SNMP traps and e-mail works fine:
*HP StorageWorks P2000 G3 MSA FC and FC/iSCSI Array Firmware Update (TS201R014.bin)
*HP StorageWorks P2000 Dual I/O LFF Drive Enclosure Firmware, S100B52, 21 Jun 2010 (S100B52.bin)
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тАО10-28-2010 03:08 AM - edited тАО10-28-2010 07:47 AM
тАО10-28-2010 03:08 AM - edited тАО10-28-2010 07:47 AM
Re: MSA G3 P2000 e-mail and SNMP notification not working
Hi! I've got the same Problem with an P2000 G3 FC.
I was using snmp for getting the _overall status_, but snmp stopped working on the MSA. I think I got all firmware-updates.. or not? I attach an jpg picture with the firmware-information.
Can somebody help me?
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тАО05-16-2011 09:55 AM - edited тАО05-17-2011 05:49 AM
тАО05-16-2011 09:55 AM - edited тАО05-17-2011 05:49 AM
Re: MSA G3 P2000 e-mail and SNMP notification not working
Here's a customer advisory indicating there's a bug in older firmware related to the length of certain fields and notifications failing.
Another common issue with emails not working on these devices is using an incorrect format for the sender settings.
-Set Sender Name to the first portion of the sender email address (example: admin).
-Set Sender Domain to the domain portion of the sender email address (example: contoso.com).
If you set "Sender Name" to an email address accidentally like I did recently, it won't work at all but the test notifications will report the message was sent even though it never connects to the SMTP server.